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Skills

  • Business Planning
  • Relationship development
  • Risk management
  • Project organization
  • Budgets
  • Customer service excellence
  • Problem-solving
  • Process improvement
  • Business Development
  • Marketing campaign development

Work Experiences

  • Increased productivity by 9% while lowering staffing and operational costs.
  • Assessed employee performance over a one year period and provided constructive feedback to help them improve.
  • Accelerated time-to-productivity from 11 days to 9 days.
  • Oversaw a group of 17 standard associates who dealt with the department's daily and complex requirements.
  • Achieved a 77% decrease in turnover.
  • Created budgets and prepared quotes for new products and services.
  • Oversaw quality programs aimed at reducing late compliance activities.
  • Planned marketing initiatives and tapped into my referral network to promote business development.
  • Reviewed established policies and procedures in order to assume temporary leadership roles, motivate employees, and ensure that framework operations ran smoothly.
  • Aligned practices with corporate ESG goals.

Summaries

  • Motivated initiative manager with a track record of best practices and operations in the Miscellaneous.
  • Competent offerings, pricing, and market positioning, as well as demonstrated Tableau expertise.
  • Professional with over 6 years of experience as a manager for a $13 the past year revenue-generating company.
  • Within Miscellaneous, senior Divisional Supervisor and outstanding performer in performance reporting and workflow optimization.
  • Results-driven, decisive leader who knows how to build profitable relationships with key partners, vendors, and clients.
  • Strong motivation combined with outstanding interpersonal, communication, and team-building abilities.
  • Successful and innovative Executive Manager with extensive experience and a track record of re-energizing and restructuring organizations, developing strategic initiatives, and seizing new business opportunities.
  • Dedicated to providing high-quality services and products.
  • Offering a can-do attitude and a track record of success in coordinating and monitoring operations across multiple departments.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Transformed the division's cross-training program, reducing turnover by 65% and increasing overall employee satisfaction.
  • Led an employee engagement initiative, raising retention rates by 56% and boosting morale across 8 teams.
  • Implemented proactive safety measures, leading to a 29% reduction in workplace injuries over initiative.
  • Orchestrated the development of a training program that enhanced new supervisor performance by 41%.
  • Developed a robust succession plan that prepared 14 team members for upper managerial roles, ensuring seamless leadership transitions.
  • Achieved Six Sigma accreditation while maintaining supervisory responsibilities, contributing to improved compliance standards.
  • Successfully reduced material waste by 19% through the implementation of green operational practices.
  • Led the division in executing compliance audits, with zero discrepancies reported, ensuring compliance with industry standards and protocols.
  • Led a revamp of operational workflows, achieving a 46% reduction in bottlenecks and improved resource allocation.
  • Successfully improved on-time delivery metrics by 60% by revising logistical workflows across the supply chain.

Affiliations

  • International Auditing and Assurance Standards Board (IAASB)
  • Freemason
  • Quality Management Institute (OSHA)
  • Society for Industrial and Organizational Psychology (SIOP)
  • International Council of Nurses
  • Association for Talent Development (ATD)
  • Project Management Institute
  • National Supervisory Management Association (NSMA)
  • International Leadership Association (ILA)
  • American Production and Inventory Control Society (APICS)

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Certified Quality Auditor (CQA) from American Society for Quality (ASQ)
  • CompTIA A+ Technician
  • ServSafe
  • Negotiation Leadership Certification from process
  • Safety and Compliance Management Certification from Brightline
  • SHRM Certified Professional (SHRM-CP)
  • Certified in Production and Inventory Management (CPIM) by APICS
  • Business Process Improvement Certification from BPTrends
  • CompTIA Network+

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