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Skills

  • Inventory management software (SAP)
  • Customer communication systems (framework, Tableau)
  • Project organization
  • CCTV
  • RFI Scanners
  • Administrative support
  • Inventory management
  • Package preparation
  • Supervision
  • Customer satisfaction improvement

Work Experiences

  • Moved materials to and from target areas using lift and hand trucks.
  • Achieved a 72% decrease in downtime.
  • Achieved results within the first 17 months.
  • Unpacked and examined incoming shipments to ensure that they were in accordance with records, then routed them to the appropriate department.
  • Assisted in maintaining on-time delivery rate.
  • Achieved a 20% improvement in supplier response time.
  • Promoted inventory accuracy and proper records management by comparing shipment contents to paperwork.
  • Achieved Top Performer for operational excellence.
  • Achieved zero delays during 15 months.
  • Used Workday to keep track of shipments, which included initiative, program, and initiative data.

Summaries

  • Achieved 54% accuracy improvement for incoming shipments.
  • Strong technical skills and experience in process improvement.
  • Risk assessment in procedure settings and cross-functional collaboration in budget management settings.
  • Achieved President's Club for operational efficiency in 2022.
  • Shipping Supervisor's Assistant with 5 years of experience making significant contributions in procedure settings.
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Strategic thinker with expertise in vendor management.
  • Lean certified
  • Student pursuing a Miscellaneous degree who is eager to contribute developed knowledge in the role of Shipping Supervisor's Assistant.
  • Ability to recognize framework issues and integrate metric solutions to achieve procedure.

Accomplishments

  • Directed daily shipping and receiving operations for 18 international and domestic shipments, improving efficiency by 15%.
  • Collaborated with cross-functional teams to streamline delivery and packaging workflows, reducing lead times by 61%.
  • Resolved customer shipping discrepancies, reducing complaint resolution time by 56% through clear communication and tracking.
  • Led a successful initiative to recycle packing materials, reducing packaging waste by 41%, and lowering operational costs by 12 per quarter.
  • Reduced labor costs by optimizing the team's workflow during peak shipping periods, saving the company approximately $5 per month.
  • Monitored downtime and optimized capacity planning, leading to a 43% improvement in shipping department throughput.
  • Supported supervisor with timely and accurate shipping performance reports, presenting a 33% reduction in late shipments to senior management.
  • Examined compliance with internal and external shipping guidelines, ensuring a 26% reduction in delivery discrepancies across 18 shipments per month.
  • Supported the supervisor in training junior staff, leading to a 35% increase in team competency and shipping accuracy.
  • Utilized Tableau to track shipments effectively, lowering shipping errors by 32% within 13 months.

Affiliations

  • Member, Reverse Logistics Association (RLA), 2020-Present
  • Certified Logistics Associate (CLA), 2024, Material Handling Industry (MHI)
  • Participant, Warehousing Education and Research Council (WERC) Seminars, 2016
  • Certified in Dangerous Goods Regulations (DGR), Accredited by International Air Transport Association (IATA), 2023
  • Participant, Transportation Innovation Summit, 2024
  • Certified Supply Chain Analyst (CSCA), Training and Certification Program, 2017
  • Member, National Association of Small Trucking Companies (NASTC) 2019 – Present
  • Participant, Customs Brokerage Training, 2021, accredited by Ironclad Systems
  • Certified Forklift Safety Trainer, National Safety Council (NSC), 2022
  • Active Volunteer, Local Food Bank Distribution Network, assisting shipping/logistics, 2024

Certifications

  • Google Certified Professional Cloud Architect
  • International Import-Export Certification - Meridian
  • Global Shipping and Logistics Management Certification - Vantage
  • ServSafe
  • First Aid/CPR
  • SHRM Certified Professional (SHRM-CP)
  • Lean Supply Chain Professional Certification - Cedar Works
  • Apple Certified Associate (ACA)
  • SAP Certified Application Associate
  • SHRM Senior Certified Professional (SHRM-SCP)

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