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Skills

  • Sandwich preparation
  • Project organization
  • Menu memorization
  • Stocking and replenishing
  • Common food allergens identification
  • Conflict de-escalation techniques
  • MS Office
  • Attention to detail in meal customization
  • Business operations
  • Cleaning and organization

Work Experiences

  • Collaborated with kitchen staff.
  • Assisted guests by greeting them personally and taking their orders.
  • Addressed customer needs.
  • Loaded the dishwasher with china and thoroughly hand-washed the dishes, pans, and utensils to clean up the serving line.
  • Provided product information and menu item explanations in consideration of dietary restrictions.
  • Assisted in rotating seasonal items into the menu.
  • Achieved a 46% reduction in complaint rates.
  • Contributed creative ideas.
  • Adhered to company food safety standards.
  • Checked the kitchen equipment and appliances 11 times per week to make sure they were working properly.

Summaries

  • Strengths in data analysis and risk assessment backed up by Food and Beverage training.
  • Eager to put my strong food handling skills and aptitude for process improvement to use.
  • With a strong work ethic, he is laser-focused.
  • Achieved 17% in operational cost reduction via strategic inventory management and by implementing an efficient vendor relations system.
  • Collaborative team player.
  • Builds positive relationships with vendors.
  • Committed to delivering high-quality meals under time constraints.
  • To provide excellent service, I'm used to paying close attention to the smallest details and maintaining a strong commitment to quality.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Applied food prep techniques.

Accomplishments

  • Tracked and provided feedback on student dining trends, contributing to improved menu planning and reduced food waste by 59%.
  • Collaborated with team of 9 in the development of category.
  • Partnered with nutritionists to review menu options, creating balanced meals that adhered to school dietary guidelines.
  • Successfully handled an average of 16 special dietary requests per shift, ensuring compliance with allergy and health guidelines.
  • Maintained kitchen equipment and notified supervisors of necessary repairs, preventing equipment failure and minimizing impact on service.
  • Implemented enhanced food preparation techniques that led to a 63% decrease in meal prep time during peak hours.
  • Reduced food waste by 68% through careful measurement and portion control during meal preparation.
  • Assisted in inventory management and supply orders, ensuring ample stock levels of key ingredients during the busiest weeks.
  • Collaborated with a team of 16 cafeteria staff to streamline food service operations, improving daily service by 20%.
  • Received employee recognition award for providing excellent service and fostering a positive dining experience for 6 students and staff.

Affiliations

  • National Association of Social Workers
  • Certified Professional Food Manager (CPFM)
  • Association of Information Technology Professionals
  • United States Department of Agriculture (USDA) Food Programs
  • OSHA Food Safety Regulations Study Program
  • School Nutrition Association (SNA)
  • American Red Cross – Food Services Support Volunteer
  • Association of Nutrition & Foodservice Professionals (ANFP)
  • Food Safety Systems and HACCP Certification
  • Association for Supply Chain Management (APICS)

Certifications

  • Certified Public Accountant (CPA)
  • Certified Business Analysis Professional (CBAP)
  • Certified Food Processing Sanitation Specialist (by program)
  • Project Management Professional (PMP)
  • CompTIA A+ Technician
  • CompTIA Security+
  • First Aid and CPR Certification 2022 (by program)
  • Basic Culinary and Knife Skills Certification (by process)
  • Allergy Awareness Certification for Food Handlers (by metric)
  • Certified School Nutrition Specialist (CSNS) 2022 (by method)

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