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Skills

  • Framework equipment
  • Data entry error reduction
  • Multi-site technical support
  • Incident response and issue resolution
  • Operational improvement
  • Operational efficiency improvements
  • Vendor management
  • Database migration best practices
  • Technical writing
  • Project organization

Work Experiences

  • Improved and rebuilt computer systems, resulting in a 13% increase in business end-user efficiency.
  • Achieved no system downtime.
  • Conducted in-depth analysis of Soarian system performance to identify bottlenecks and provided solutions that increased processing speeds by 53%.
  • Analyzed Soarian Oncology module data.
  • Authored detailed end-user documentation.
  • Configured Soarian Revenue Cycle Management solutions to optimize billing workflows, resulting in an annual revenue increase of $17 for standard.
  • Analyzed Soarian Oncology module data to uncover important treatment trends, contributing to a 22% improvement in clinical effectiveness.
  • Complied with federal and state regulations.
  • Collaborated with clinical leadership to ensure Soarian Health Information Exchange (HIE) compliance with federal and state regulations, contributing to a successful Six Sigma audit.
  • Conducted a full system audit.

Summaries

  • Costs were consistently reduced while profits were increased.
  • Adept at designing Soarian system configurations that address unique clinical workflows, empowering healthcare teams to provide better, faster patient care.
  • Specialized knowledge of how to optimize systems to meet changing needs, improve collaboration, and strengthen security.
  • Collaborative consultant dedicated to improving healthcare operations.
  • Boosted system performance by 53%.
  • Achieved significant financial impact.
  • Maintaining efficient program systems by leveraging infrastructure and operational knowledge to improve processes is a successful background.
  • Soarian Informatics System Consultant is a multi-talented Soarian Informatics System Consultant who is consistently rewarded for planning and operational improvements.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Documented and resolved metric which led to initiative.
  • Architected disaster recovery protocols for the Soarian system, minimizing downtime to less than program per year during natural disasters.
  • Performed gap analysis on the Soarian EHR system, resulting in tailored enhancements that boosted user satisfaction by 47% in marketing.
  • Designed customized Soarian Financials dashboards for executive management, enhancing financial decision-making processes and reducing reporting errors by 72%.
  • Improved patient satisfaction metrics by 63% through enhancements in Soarian scheduling, minimizing wait times and booking errors.
  • Integrated Soarian data analytics tools that allowed real-time tracking of patient outcomes, supporting a 69% improvement in clinical decision-making.
  • Developed and enforced Soarian system usage policies that ensured compliance with OSHA/HIPAA standards, leading to program.
  • Developed automated performance monitoring scripts for Soarian, cutting down manual oversight tasks and reducing downtime by procedure annually.
  • Advised on system-wide Soarian user permissioning, reducing unauthorized access incidents by 65% and enhancing system-wide security protocols.
  • Conducted thorough Soarian system performance reviews, identifying bottlenecks that reduced response times by 17% on key modules.

Affiliations

  • American Association for Physician Leadership (AAPL)
  • Jaycees
  • American Medical Informatics Association (AMIA)
  • American Medical Informatics Association
  • International Association of Administrative Professionals
  • Society for Health Systems (SHS)
  • Society of Women Engineers
  • American Society for Quality (ASQ) Healthcare Division
  • Certified Professional Health Data Analyst (CPHDA)
  • Society for Imaging Informatics in Medicine (SIIM)

Certifications

  • Soarian Financial General Ledger Configuration Specialist, 2016
  • SAP Healthcare Industry Solution Consultant Certification
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Data Management Professional (CDMP)
  • Certified Public Accountant
  • Certified Professional Coder (CPC)
  • Certified Integration Specialist for Healthcare Systems Solutions
  • Certified Medical Informatics Systems Consultant (CMISC)
  • SHRM Certified Professional (SHRM-CP)
  • SHRM Senior Certified Professional (SHRM-SCP)

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