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Skills

  • Building personalized client cleaning schedules
  • First Aid/CPR
  • MS Office
  • Certified mold remediation techniques
  • Plumbing repairs
  • Chemical safety knowledge and handling
  • Inventory management
  • Team management
  • Snow removal
  • Advanced steam cleaning technology operation

Work Experiences

  • Emptied trash cans, cleaned and organized procedure areas, and kept track of supplies.
  • Improved cleaning efficiency by streamlining procedure processes.
  • Handled, mixed, and stored chemical cleaners in accordance with safety requirements and standard operating procedures.
  • Disinfected and mopped method and initiative areas to maintain sanitation and cleanliness.
  • Checked inventory for needed supplies, such as category and metric, and made lists for Deep Cleaner, documenting cleaning products needed.
  • Responded quickly to requests to clean and sanitize the area after an accident.
  • Achieved Six Sigma in biohazard cleaning.
  • Evaluated the cleaning equipment's functionality and made repairs as needed.
  • Increased customer satisfaction by instructing new employees on proper cleaning techniques and procedures.
  • Achieved CPA for handling hazardous cleaning materials.

Summaries

  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Skilled at minor repairs and responding quickly to service calls in an emergency.
  • Multilingual and fluent in Portuguese and French, with a strong grasp of cultural differences.
  • Expert in system with a strong aptitude for coordinated and launched.
  • Completes all tasks with zeal and is regarded as an expert in project management and vendor management.
  • Client relations and team leadership are handled with extreme efficiency.
  • Dedicated to completing tasks with care and attention to detail.
  • Working in large facilities with multiple areas is a plus.
  • Snow removal, heavy cleaning, and process duties are all handled by a well-organized individual.
  • Deep Cleaner with a keen eye for detail who excels at providing professional cleaning services to clients, maintaining equipment, and implementing new cleaning procedures.

Accomplishments

  • Achieved Top Performer for exceeding client satisfaction ratings by 23% during 2016.
  • Implemented allergen-reduction techniques which improved air quality in category, decreasing reported allergy-related issues by 15%.
  • Developed a detailed checklist for deep cleaning protocols, resulting in improved team efficiency and a 17% reduction in human errors.
  • Coordinated with vendors to source more sustainable cleaning products, leading to a 47% increase in environmentally friendly product usage.
  • Worked with cross-functional teams to maintain cleanliness standards in initiative, contributing to the successful passing of process.
  • Achieved a 20% reduction in employee accidents by ensuring all team members were properly trained on safety equipment and hazard mitigation techniques.
  • Addressed water damage clean-up in Denver, eliminating mold and mildew and preventing future health hazards.
  • Recognized by management with Employee of the Year for the successful completion of 10 high-profile cleaning projects ahead of schedule.
  • Collaborated with property management to ensure compliance with local health and safety codes following a comprehensive deep clean of initiative.
  • Implemented certified mold remediation techniques in collaboration with building engineers, eradicating harmful spores and preventing long-term structural damage.

Affiliations

  • Award Received, Excellence in Eco-Friendly Cleaning Practices 2024
  • Certification, Infection Prevention Expert (AHE Certified) 2015
  • Affiliation, Institute of Inspection Cleaning and Restoration Certification (IICRC) 2022 - Present
  • Certificate of Completion, Organizing & Planning Large-Scale Clean-Up Projects 2021
  • Member, Association for the Health Care Environment (AHE) 2019 - Present
  • Trainer, Green Cleaning Protocols for Industrial Facilities 2024
  • Certification, Floor Care Professional (IICRC Certified) 2024
  • Attendee, Sustainability Strategies for Commercial Cleaners Conference 2021
  • Certification, Carpet Cleaning Technician (IICRC Certified) 2020
  • Volunteer, Regional Disaster Relief Team Seattle 2019 - 2020

Certifications

  • Apple Certified Associate (ACA)
  • Microsoft Office Specialist (MOS)
  • Certified Public Accountant (CPA)
  • CompTIA A+ Technician
  • IICRC Certification for Carpet Cleaning Technician
  • Certified Hazardous Materials Management (CHMM) by Harbor & Co.
  • Project Management Professional (PMP)
  • Disinfection & Sterilization Training by Northwind
  • Bloodborne Pathogen Training by Meridian
  • Certified Mold Inspector (CMI) by Beacon Labs

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