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Skills

  • Customer service
  • Advanced Excel for payroll reporting
  • Detailed financial reporting
  • Automating Overtime and Bonus Calculations
  • First Aid/CPR
  • Compliance with Internal Audit Standards
  • Organization
  • Employee Timekeeping Management
  • Processing mileage
  • Knowledge of Local, State, and Federal Tax Regulations

Work Experiences

  • Addressed overtime miscalculations.
  • Looked for industry trends on social media and through online sources.
  • Solved initiative issues, improved operations, and provided excellent customer service.
  • Achieved 54% improvement in payroll cycle efficiency.
  • Achieved 32% adoption of direct deposit across the organization.
  • Transported Workday to 18 months customer locations.
  • Collaborated with finance to conduct regular forecast reviews, identifying salary budget variances within a 27% range.
  • Compiled summaries for earnings, taxes, deductions, nontaxable wages, disability, and leave to create reports.
  • Achieved 30% efficiency gains.
  • Transferred correct data from payroll spreadsheets into initiative system with 16% accuracy on my own.

Summaries

  • Accomplished payroll management professional.
  • Expertise in managing time clocks and calculating commissions.
  • Payroll Clerk with 7 years of experience accurately collecting and compiling payroll data.
  • Mandarin and Portuguese are both bilingual.
  • Accomplished payroll management professional who led a team of 12, achieving a 52% compliance rate with internal audits, contributing to operational excellence.
  • Performs payroll transaction analysis and processing for new hires, transfers, and terminations.
  • Payroll Team Lead is a multi-talented Payroll Team Lead who is consistently rewarded for planning and operational improvements.
  • Clear understanding of quality assurance and client relations as well as workflow optimization training.
  • Achieved a 58% compliance rate with internal audits.
  • Recognized for implementing a initiative program that resulted in a reduction of 11% in payroll errors.

Accomplishments

  • Spearheaded the development of a custom payroll dashboard, which provided real-time insights and resulted in 85% faster decision-making.
  • Managed payroll vendor relationships, optimizing services to realize a 16% reduction in third-party service charges.
  • Reduced payroll processing time per employee from 11 minutes to 15 by implementing workflow automation using SAP.
  • Partnered with the IT department to introduce a secure payroll access platform, reducing unauthorized access incidents by 50%.
  • Resolved product issue through consumer testing.
  • Led the payroll department in the migration of 11 employees from the old system to a new one, ensuring zero loss of data or disruptions.
  • Documented and resolved system which led to standard.
  • Automated overtime and bonus calculations using ServiceNow, reducing manual intervention and payroll discrepancies by 15%.
  • Designed and administered a comprehensive payroll training program for 12 new hires, reducing onboarding errors by 15%.
  • Developed a reporting framework that cut payroll processing time by 25% and enabled real-time financial tracking for senior management.

Affiliations

  • Global Payroll Management Institute (GPMI)
  • Certified Employee Benefits Specialist (CEBS) Society
  • International Payroll Providers Association (IPPA)
  • Payroll Services Alliance
  • National Payroll Reporting Consortium (NPRC)
  • International Federation of Payroll Professionals (IFPPA)
  • Society of Women Engineers
  • Enterprise Resource Planning for Payroll Practitioners Forum
  • Strategic Payroll and Workforce Efficiency Groups
  • American Society of Safety Professionals

Certifications

  • Payroll Compliance Legislation Certificate - Vantage
  • Certified Payroll Professional (CPP)
  • ICHRP Group Payroll Professional Certification
  • Apple Certified Associate (ACA)
  • Fundamental Payroll Certification (FPC)
  • Metric Payroll Certification Program
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Time Reporting and Attendance Specialist
  • CompTIA A+ Technician
  • Certified HR Compliance Professional

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