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Skills

  • Employee retention strategies
  • Recruitment
  • Conflict resolution and mediation
  • Compensation and benefits administration
  • Employee wellness programs
  • Team management
  • Succession planning
  • Pre-Employment Screening
  • MS Office
  • Candidate Sourcing

Work Experiences

  • Used Adobe Creative Suite to send invoices and statements to clients via email, saving $6 on postage.
  • Achieved a 44% decrease in workplace disputes.
  • Audited internal employee files and processes to achieve 44% compliance across all departments by program.
  • Termination paperwork and exit interviews were completed by me.
  • Conducted wage and hour audits, leading to the correction of payroll discrepancies worth $16, ensuring compliance.
  • Conducted wage and hour audits.
  • Audited internal employee files and processes.
  • Achieved savings over 18 months.
  • Used spreadsheets to track 14 employees' time in order to copy and send data to payroll for processing.
  • Conducted and implemented organizational climate surveys to gather employee input, resulting in actionable insights for C-suite leaders.

Summaries

  • Senior Human Resources Administrator is a multi-talented Senior Human Resources Administrator who is consistently rewarded for planning and operational improvements.
  • Conducted compensation analyses.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Recognized on a regular basis for outstanding performance and contributions to the Computers Software industry's success.
  • By relying on excellent interpersonal skills, high-level emotional intelligence, and solid expertise in employee relations, sophisticated in communicating and collaborating effectively.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • Strong financial acumen with a track record of developing and sticking to budgets.
  • Strengths in vendor management and team leadership backed up by Computers Software training.
  • Dynamic Assistant Manager of Human Resources with 15 years of experience advising on human resource topics and issues.
  • Clear understanding of project management and client relations as well as strategic planning training.

Accomplishments

  • Completed diversity hiring initiative, resulting in a 40% increase in minority hiring across all roles over a 4-month period.
  • Designed an advanced employee training and development program, leading to a 79% increase in internal promotion rates.
  • Negotiated with a new benefits provider to reduce company healthcare costs by 38% and improve employee satisfaction with their benefits package.
  • Collaborated with team of 10 in the development of category.
  • Drove 30% increase in employee retention through the rollout of a new performance management system.
  • Led 9 employee engagement initiatives that sparked a 17% year-over-year improvement in employee retention.
  • Improved employee grievance resolution time by 69% by adopting Power BI for case management and tracking.
  • Designed and led on-boarding programs for 9 employees, resulting in 46% early engagement and retention improvements.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved initiative which led to program.

Affiliations

  • Toastmasters
  • State Bar Association HR Section Leader 2016 - Led workshops and panel discussions on employment law impacting HR compliance functions.
  • Professional in Human Resources (PHR) Certification - Maintained certification through ongoing education on compliance, talent management, and employee engagement areas.
  • National Association of Social Workers
  • Rotary International
  • International Council of Nurses
  • International Association of Administrative Professionals
  • National Human Resources Association (NHRA) - Member since 2017, actively engaged in networking and industry-best practice discussions.
  • Certified Professional Coach Program - Completed in 2018 to advance mentorship capabilities within HR teams, leading to talent retention growth.
  • HR Certification Institute (HRCI) - Renewed HRCI Certification in 2022, with CPD focused on compensation management and risk mitigation.

Certifications

  • Apple Certified Associate (ACA)
  • Certified Business Analysis Professional (CBAP)
  • SHRM Certified Professional (SHRM-CP)
  • Senior Professional in Human Resources (SPHR)
  • Strategic HR Leadership by Summit Group
  • CompTIA Security+
  • Certified Human Resource Manager by Beacon Labs
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Conflict Resolution Skills for HR Professionals Certification
  • Certified Employee Benefit Specialist (CEBS)

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