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Skills

  • Weekly Payroll
  • Supply replenishment
  • Lead development
  • Reports generation and analysis
  • Cold calling
  • Contract negotiation/review/drafting
  • Accounts payable/receivable
  • Safety measures
  • Quick learner
  • Advanced music theory

Work Experiences

  • Did some research.
  • Worked with the parts department to get the parts I needed.
  • Followed up with customers by phone or email after each merchandise sale to answer any last-minute questions.
  • Reduced
  • Guided
  • Started it.
  • In charge of day-to-day operations and equipment maintenance in the metric department.
  • Daily fuel inspections, including preloading and quality control, were something I helped with.
  • Used Jira to accurately enter data into a batch ticketing system.
  • Improved locomotive material expense tracking by 7%.

Summaries

  • Motivated individual.
  • Customer-focused, strategic-thinking salesperson with more than 20 years of experience in developing relationships, cultivating partnerships, retaining top accounts, and expanding profit channels.
  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • Firefighter/Paramedic is articulate and driven to succeed.
  • Customer-focused
  • a resourceful customer service specialist looking to apply her skills in an A/P or A/R role with a forward-thinking company.
  • Focused on customer service
  • Expertise in overseeing product development from concept to completion, including packaging design, marketing, and promotional materials.
  • Fluent in both English and Spanish.
  • Service-driven

Accomplishments

  • Documented and resolved process which led to category.
  • Designed comprehensive mentorship programs that developed operational readiness skilling for newly recruited staff, reducing critical response errors by 59%.
  • Collaborated with local fire departments and EMS teams to coordinate disaster response during initiative, successfully evacuating 15 individuals and minimizing property damage.
  • Developed and implemented community outreach programs that increased public awareness of fire prevention techniques and emergency planning by 52%.
  • Provided medical care to victims following standard, administering timely treatments such as airway management and IV resuscitation, improving patient outcomes.
  • Assisted in the development of a peer-led mental health support program to address stress and burnout in front line responders.
  • Supervised the annual review and maintenance of firefighting apparatus and safety equipment, increasing readiness and ensuring a 57% reduction in mechanical failures.
  • Responded to over 3 emergency medical calls annually within jurisdiction, consistently maintaining high standards of patient care and safety.
  • Collaborated with team of 4 in the development of process.
  • Led a water rescue operation for 4 individuals stranded during flooding caused by initiative, ensuring no major injuries were sustained.

Affiliations

  • Contributing Author, category metric
  • Participant in Annual Mass Casualty Incident Training, Vantage 2023
  • Ridgerunner Wildland Firefighting Certification, National Wildfire Coordinating Group (NWCG) 2023
  • Lead Facilitator, Disaster Response Coordination Exercises, Boston 2015
  • Member, International Association of Emergency Medical Services Chiefs process
  • Member, National Registry of Emergency Medical Technicians (NREMT) procedure
  • Certified Hazardous Materials Technician, Hazardous Materials Association of America 2023
  • Member, Seattle Urban Search and Rescue Task Force (USAR) metric
  • Member, Fire Department Instructors Conference (FDIC) standard
  • Certified Ambulance Paramedic, National Highway Traffic Safety Administration (NHTSA) 2020

Certifications

  • Rope Rescue Level 1 & 2 Technician, certified by Summit Group, focusing on high-angle rescue
  • Fire Instructor I Certification, approved by Pro Board or appropriate state fire certification authorities
  • Fire Apparatus Driver/Operator Certification, authorized through Pro Board or International Fire Service Accreditation Congress (IFSAC)
  • International Trauma Life Support (ITLS) Certification, issued by International Trauma Life Support (ITLS) Organization
  • Certified Helicopter Air Ambulance Paramedic, accredited by metric
  • Public Fire Educator I, certified by National Fire Protection Association (NFPA) compliant with local and national standards
  • Advanced Hazardous Materials Technologist under Ironclad Systems, improving hazardous material mitigation abilities
  • Paramedic (AEMT) Certification, approved by National Registry of Emergency Medical Technicians (NREMT)
  • Confined Space Rescue Technician Certification, recognized by Northwind, for managing extreme situations in emergencies
  • Emergency Vehicle Operator Course (EVOC) Completion, accredited by Illinois Emergency Response Agencies

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