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Skills

  • Emergency response planning
  • Parking logistics planning
  • Administrative task management
  • Time management
  • Organization
  • Communications
  • Invoice generation
  • Commuter wellness program management
  • Peer Mentorship Program Development
  • Event coordination and planning

Work Experiences

  • Finished process of project, which resulted in initiative.
  • Improved their educational plans by advising students on course selection, progress plans, and career decisions.
  • Assisted new commuter students in acclimating to campus.
  • Collaborated closely with team members to meet project deadlines, develop solutions, and deliver project requirements.
  • Developed a reputation for punctuality and hard work.
  • Working with team members and customers to find workable solutions improved operations.
  • Achieved an Top Performer for excellence in campus inclusivity.
  • Collaborated with diversity and inclusion office on programming tailored for international commuter students, positively impacting 8 students in 2020.
  • Advocated for affiliated commuter programs.
  • Provided excellent service and attention when dealing with customers face-to-face or over the phone.

Summaries

  • Results-oriented Miscellaneous professional with cross-functional collaboration, process improvement, and risk assessment strengths.
  • Active leader with excellent communication and collaboration skills.
  • Miscellaneous student seeking hands-on experience through an internship in stakeholder engagement.
  • Strong technical skills and experience in budget management.
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Ability to recognize system issues and integrate metric solutions to achieve system.
  • Accomplished event planner.
  • Adaptable professional experienced in cross-functional collaboration.
  • Communicative and team-oriented, with Asana expertise.
  • Educator with a track record of meeting and exceeding operational goals over a 11-year career.

Accomplishments

  • Developed a comprehensive time management and productivity workshop for commuter students, improving academic performance rates for attendees by 19%.
  • Provided campus orientation tours specifically designed for first-time commuter students, increasing overall campus engagement metrics by 78%.
  • Initiated emergency preparedness drills specifically for off-campus students, improving response times during emergencies by 76%.
  • Coordinated a commuter safety program in partnership with campus security, successfully reducing off-campus incidents by 62%.
  • Established a peer mentorship program for commuter students, improving new student retention rates by 56%.
  • Contributed data on commuter student satisfaction that informed policy changes, resulting in a 50% increase in overall commuter student retention.
  • Organized a campus transportation logistics plan to accommodate over 5 additional commuters daily, maintaining smooth campus traffic flow.
  • Led a university-wide commuter engagement initiative, earning an Innovation Award for outstanding inclusivity and boosting commuter participation by 21%.
  • Led a digital onboarding process for new commuter students, reducing onboarding errors by 42% and improving overall first-time commuter experience.
  • Collaborated with campus IT to implement a real-time commuter tracking tool, decreasing technical support inquiries by 49% and improving user satisfaction rates.

Affiliations

  • Affiliated with the National Transit Institute (NTI) for ongoing professional development in campus transit solutions.
  • Member of the Association for the Advancement of Sustainability in Higher Education (AASHE), emphasizing green commuting alternatives like bike-share and carpool programs.
  • Participant in initiative Green Initiative Taskforce, focused on reducing on-campus vehicle dependency and promoting bike-share participation.
  • Active participant in the Campus Safety, Health, and Environmental Management Association (CSHEMA), ensuring transportation safety and sustainability.
  • Active volunteer for standard Commuter Resource Center in organizing events for commuter integration into the campus community.
  • Served as member-at-large in framework Transportation Committee, advocating for better commuter student services.
  • Certified in Project Management Professional (PMP) disciplines relevant to organizing commuter student support systems.
  • Collaborated with the Society for College and University Planning (SCUP) to analyze and predict campus commuter trends and needs.
  • Affiliated with the Association for Commuter Transportation (ACT), contributing to advancements in sustainable commuter programs at Brightline.
  • Leader in procedure Commuter Ambassador Program, facilitating peer support for commuting students.

Certifications

  • CompTIA A+ Technician
  • Salesforce
  • SHRM Certified Professional (SHRM-CP)
  • Community Transportation Association of America (CTAA) Certification
  • American Academy of Financial Management (AAFM)
  • Certified Higher Education Peer Educator - Lakeside Partners
  • Certified Event Coordinator - Harbor & Co.
  • Communication Strategies for Education Administrators - Brightline
  • Conflict Resolution & Mediation Certification – Vantage
  • Certified Business Analysis Professional (CBAP)

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