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Skills

  • Problem resolution
  • Relationship development
  • On-call Response Protocol
  • Operational improvement
  • Regional Risk Assessment Development
  • Conflict Resolution & De-escalation
  • Business operations
  • Communications
  • Stakeholder collaboration
  • Emergency response management

Work Experiences

  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Achieved process compliance in 17 locations.
  • Assisted in the verification of essential resources.
  • Worked with Protection Assistant on program operations, including providing participant feedback and improvement suggestions.
  • Achieved compliance improvement in 2021.
  • Aligned guidelines with system standards.
  • Identified service gaps and found needed resources for individuals, such as housing, job placement, and other forms of assistance.
  • Coordinated safe passage for over 15 refugees.
  • Assisted in the verification and distribution of essential resources to more than 15 displaced individuals in crisis zones.
  • Contributed to risk analysis that identified new threats, leading to proactive measures safeguarding over 2 vulnerable individuals.

Summaries

  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Compassionate and organized Protection Assistant specializing in displaced population support, managing the distribution of essential resources to over 9 individuals in high-crisis environments. Strong skills in conflict resolution and resource coordination.
  • Compassionate and organized Protection Assistant.
  • Demonstrated ability to form and maintain long-term relationships.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Collaborated with international organizations.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Protection Assistant is a multi-talented Protection Assistant who is consistently rewarded for planning and operational improvements.
  • Collaborated with NGOs in response to urgent cases.
  • Adept at crisis response and implementing protection protocols.

Accomplishments

  • Documented and resolved initiative which led to standard.
  • Implemented innovative methods to ensure compliance with child protection standards, achieving 25% improvement in safety auditing procedures.
  • Partnered with legal experts to ensure immediate protection services were provided to 17 vulnerable individuals within metric of report filing.
  • Enhanced on-call response protocols, resulting in 39% faster incident escalation management across Vantage.
  • Collaborated with team of 4 in the development of procedure.
  • Researched and advocated for policies that improved access to essential services for 11 marginalized groups in process improvement.
  • Initiated strategic partnerships with local organizations, increasing protection service capacity by 58% in the past year.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Organized an emergency response team of 3 personnel, reducing average response time by 74% during critical protection breaches.
  • Effectively reduced the frequency of safety breaches by 43% through regularly updated safety regulations and emergency procedures.

Affiliations

  • World Council of Churches (WCC) Justice & Peace Commission
  • Refugee Protection International (RPI) Member
  • International Crisis Group Affiliate
  • Project Management Institute
  • Jaycees
  • National Association of Social Workers
  • Association for Computing Machinery
  • RedR – Register of Engineers for Disaster Relief
  • International Federation of Social Workers (IFSW)
  • InterAction: The Alliance of NGOs

Certifications

  • Protection Officer Safety Certification (POSC) - Vantage
  • CompTIA Security+
  • Certified Supervisor of Protection Operations (CSPO) - Brightline
  • Certification in Monitoring and Evaluation (M&E) for Humanitarian Programs - Summit Group
  • UNHCR e-Learning Certification - Refugee Protection
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Public Accountant (CPA)
  • CompTIA Network+
  • Sphere Project Certification on Humanitarian Standards - system
  • Certifications of International Refugee Law - framework

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