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Skills

  • Budgets
  • Operational improvement
  • Employee health and safety training
  • Cross-departmental communication and collaboration
  • Handling food allergies and special dietary needs
  • Process improvement
  • Communications
  • Health inspection preparation and training
  • First Aid/CPR
  • Event-based menu creation

Work Experiences

  • Collaborated with marketing and promotion teams to design meal packages tailored to specific holidays, increasing revenue by $2.
  • Coordinated morning shift schedules for 5 employees.
  • Coordinated large-scale events with precise timing.
  • Boosted overall satisfaction from 65% to 20%.
  • Collaborated with human resources on catering planning.
  • Was in charge of the grill, stove, and oven, as well as cleaning all of the equipment after each shift.
  • Coordinated with delivery and storage teams.
  • Was successful in resolving difficult customer complaints, promoting brand loyalty, and increasing repeat business.
  • Informed 13 metric of employees about menu changes and procedures.
  • Achieved consistently positive customer feedback.

Summaries

  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Award-winning Food Coordinator.
  • Maintains a clean and sanitary environment throughout the facility while managing inventory and preventing waste.
  • Achieved savings through effective vendor negotiation.
  • Encourages employees to go above and beyond for customers in high-volume settings while maintaining high quality and cost control.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Multitasking expert with a methodical approach.
  • Within Miscellaneous, senior Food Coordinator and outstanding performer in team leadership and client relations.
  • Achieved a 75% increase in overall profitability.

Accomplishments

  • Utilized initiative to enhance customer engagement, driving customer satisfaction scores up by 64%.
  • Increased compliance with food safety regulations by 41% through revised SOPs and staff training sessions.
  • Managed food and beverage budget of 9, ensuring cost-effective purchasing over two years.
  • Spearheaded initiative to transition from plastic to biodegradable packaging, reducing non-recyclable waste by 54%.
  • Reduced food waste by 40% within two years by integrating a real-time tracking software system.
  • Established unique promotional events for community outreach, resulting in an increase of 15 new guests and 26% repeat customers.
  • Introduced new inventory tracking system (QuickBooks), reducing food waste by 15%.
  • Coordinated shift schedules for 2 staff during morning hours, improving service efficiency by 22%.
  • Designed a new kitchen layout that increased work efficiency and reduced prep time by 23% minutes per order.
  • Optimized catering operations for large corporate events, ensuring all meals were delivered punctually to 4 clients.

Affiliations

  • National Foodservice Management Institute (NFSMI)
  • Certified Food Protection Professional (CFPP) — 2016
  • International Food Safety & Quality Network (IFSQN)
  • Collaborative for Academic, Social, and Emotional Learning (CASEL)
  • Association for Supply Chain Management (APICS)
  • Jaycees
  • Farm-to-Table Coalition Member — 2024
  • International Council of Nurses
  • American Culinary Federation (ACF)
  • Green Restaurant Association (GRA)

Certifications

  • Allergen Awareness Certification standard, 2022
  • Plant-Based Culinary Arts Certification standard, 2018
  • ServSafe Food Protection Manager Certification
  • Inventory Management Certificate Jira, 2016
  • Food Handler Certification North Carolina
  • First Aid/CPR Certified
  • Safety and Sanitation Specialist Certification Texas
  • Level 2 Food Hygiene & Safety for Catering procedure
  • Foundations of Project Management Northwind, 2018
  • Cisco Certified Internetwork Expert (CCIE)

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