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Skills

  • Insurance Verification
  • Medical terminology proficiency
  • Case review
  • Telephonic Customer Support
  • Financial account reconciliation for unpaid claims
  • Interdepartmental collaboration
  • Supply oversight
  • Electronic Health Records (EHR) management
  • Claims assessments
  • Claims processing with HubSpot

Work Experiences

  • Was in charge of the agency's administration, direction, and coordination.
  • Was in charge of keeping track of patient records and confidential files.
  • Actively kept up to date on all relevant state and federal laws and regulations.
  • Motivated
  • Developed a system-wide communication strategy for customer service excellence.
  • Kept track of compliance, care, and quality issues and escalated them as needed.
  • Completed 7 employees' bi-weekly payroll.
  • Made a contribution
  • Kept complete documentation for permanent records and auditing purposes.
  • Was in charge of the department's clerical needs.

Summaries

  • Organizes supplies, writes correspondence, and manages medical files with ease.
  • Dedicated to learning, growing, and succeeding in Healthcare.
  • Ensures operational and service excellence by working effectively with cross-functional teams.
  • Committed to providing high-quality care to a diverse patient population as part of a larger team.
  • Clinical Instructor with a proven track record of developing education programs, curricula that meet accreditation standards, and lessons that incorporate instructional technology.
  • Nursing Manager who is passionate about disease prevention and providing high-quality healthcare.
  • Highly knowledgeable in metric and system medical devices, with experience ranging from competitive offerings to cutting-edge developments, instructional training, and on-site guided applications.
  • Good at forming bonds with healthcare professionals, patients, and representatives.
  • Patient care, education, and counseling are all areas in which she excels.
  • Clinical Administrative Coordinator with 16 years of successful stakeholder engagement and risk assessment experience.

Accomplishments

  • Documented and resolved method which led to category.
  • Coordinated with nursing staff to revamp the room turnover process, reducing average room downtime by several months and increasing patient throughput.
  • Clinical Skills: Monitored patients' respiration activity, blood pressure and blood glucose levels in response to medical administration.
  • Improved student outcomes 16%.
  • Automated routine administrative tasks using QuickBooks, reducing manual errors by 84% and increasing administrative staff efficiency in three years.
  • Family Support: Provided support to families through education on procedures, regimens, prevention and care.
  • Patient Care: Ensured quality control through admissions, assessment, treatment and referral for a broad range of patients. Monitored patients' respiration activity, blood pressure and blood glucose levels.
  • Nursing Supervision: Supervised ancillary staff of 10 on-call nurses.
  • Charting: Developed and organized 300+ charts for all new and current patients, routinely updating information for physician reference.
  • Human Resources: Assisted in new hire process by calling and scheduling appointments with candidates, filling out required paperwork and preparing new hire manuals.

Affiliations

  • Member of the American Medical Billing Association (AMBA)
  • Certified by the Professional Association of Health Care Office Management (PAHCOM)
  • National Association of Social Workers
  • International Association of Administrative Professionals
  • Toastmasters
  • Rotary International
  • Member of the Association for Healthcare Administrative Professionals (AHCAP)
  • Project Management Institute
  • American Society of Safety Professionals
  • Member of the American Association of Healthcare Administrative Management (AAHAM)

Certifications

  • Nursing Home Administrator license
  • Trauma Nurse Core Course (TNCC)
  • Basic Life Support (BLS)
  • Cisco Certified Network Associate (CCNA)
  • CompTIA Security+
  • Advanced Cardiovascular Life Support (ACLS) Provider – Harbor & Co., 2020
  • Oncology Certified Nurse Practitioner
  • Pediatric Advanced Life Support (PALS)
  • Pediatric Life Support (PALS)
  • SHRM Certified Professional (SHRM-CP)

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