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Skills

  • Budgets
  • Guest relations
  • Operational improvement
  • Certified in PMP
  • Cross-functional team collaboration
  • Continuous Improvement Initiatives
  • System equipment
  • Client relationship management
  • Team building
  • Trash waste and removal

Work Experiences

  • Collaborated with the marketing team.
  • Achieved an Employee of the Year for facility cleanliness.
  • Instructed staff and participants on how to make the best use of equipment in order to achieve personal fitness goals.
  • Vacuumed, dusted, and maintained common areas such as hallways and elevator waiting areas.
  • Used specific cleaning products in each guest room according to company guidelines.
  • Coached and motivated gym members.
  • Collaborated with the marketing team to promote new fitness classes through social media, increasing monthly class sign-ups by 17.
  • Balanced multiple responsibilities.
  • Applied OSHA training.
  • Contributed to a 28% reduction in membership cancellations.

Summaries

  • Experience working as a guest room attendant in busy resorts.
  • Strengths in risk assessment and stakeholder engagement backed up by Miscellaneous training.
  • Achieved a 81% boost in class attendance.
  • Cleanliness and a job well done are important to me.
  • Fitness Floor Staff Member is a multi-talented Fitness Floor Staff Member who is consistently rewarded for planning and operational improvements.
  • Applied OSHA guidelines.
  • Action-oriented team member who excels at completing daily tasks with creativity and adaptability.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Achieved 40% growth in session bookings.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Taught members how to use fitness tracking apps, contributing to a 25% increase in fitness tracking among gym members and valuable engagement metrics.
  • Collaborated with team of 16 in the development of program.
  • Introduced a successful staff rotation schedule that improved operational coverage during peak hours, minimizing member wait times by 81%.
  • Partnered with nutritionists to offer beginner nutrition advice, resulting in increased member retention over several months.
  • Implemented a daily equipment safety inspection routine, reducing machine downtime by 66% in several months.
  • Designed and led group fitness sessions that increased gym participation by 33% over one year.
  • Collaborated with a team to enhance the cleanliness and organization of the gym, raising member satisfaction scores by 20% within 18 months.
  • Developed a feedback loop for member experience, leading to a visible improvement in customer complaints, decreased by 27% over procedure.
  • Successfully led marketing campaigns for seasonal fitness programs, increasing enrollment by 5 participants over process.
  • Created instructional materials for common exercises and proper machine usage, reducing member support requests by 44%.

Affiliations

  • Society of Women Engineers
  • National Exercise Trainers Association (NETA)
  • Les Mills Instructor Membership
  • National Strength and Conditioning Association (NSCA) Membership
  • Society of Human Resource Management
  • TRX® Suspension Training Certification
  • CrossFit Level 1 Trainer (CF-L1) Certification
  • National Federation of Professional Trainers (NFPT)
  • International Association for Worksite Health Promotion (IAWHP)
  • SilverSneakers Fitness Instructor Certification

Certifications

  • Barre Instructor Certification - Summit Group
  • Apple Certified Associate (ACA)
  • Fitness Nutrition Specialist (NASM-FNS)
  • Group Fitness Instructor Certification, standard
  • Google Certified Professional Cloud Architect
  • Certified Indoor Cycling Instructor - standard
  • Pre/Postnatal Fitness Certification – Fit For Birth
  • Yoga Alliance Certified Yoga Teacher (RYT) – process
  • ServSafe
  • Metric Certified Fitness Professional

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