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Skills

  • Heavy lifting
  • Excel in process
  • Accomplished manager
  • Weekly Payroll
  • Music showcase training
  • Sales pipeline development
  • Client-focused
  • Contract auditing
  • Consultative selling techniques
  • Time management skills

Work Experiences

  • Drafted, submitted, and processed sales contracts for orders received.
  • Successfully led key projects that yielded a metric.
  • Had planned ahead.
  • Hired 11 sales representatives over a 18 months period.
  • Developed and implemented new online marketing strategies that resulted in a 14% increase in sales.
  • Increased sales revenues to $17 for initiative services by utilizing effective negotiating skills.
  • Responded quickly to customer concerns and resolved standard issues using vendor management and quality assurance.
  • Quickly identified problems and alerted Commercial Sales Representative to any potential project delays.
  • Answered customer questions, checked product availability, and corresponded with customers via email on a daily basis for system accounts.
  • Effectively controlled the release of proprietary and confidential information for general client lists.

Summaries

  • Versatile
  • Professional with over 12 years of experience in project management and process improvement initiatives across the enterprise.
  • Seasoned
  • Price negotiations, service area definition, and marketing support all went well.
  • Expertise in overseeing product development from concept to completion, including packaging design, marketing, and promotional materials.
  • With 14 years of progressive experience in large-scale corporate banking environments, I am a highly analytical and results-driven banking professional.
  • Excellent communicator and team player looking for a position as a QA analyst with a forward-thinking company.
  • Innovative
  • dependable self-starter looking for a position as a customer resolution specialist with a forward-thinking company.
  • I worked on films that screened at Asians on Film Festival, Boston International Film Festival, Tri-Cities Fantastic Fest, and Mile High Horror Film Festival, among others.

Accomplishments

  • Improved overall communication between sales and operations, reducing processing times for customer orders by 59%.
  • Led client onboarding and account growth efforts that brought in $203,000 in annual recurring revenue.
  • Increased sales 4% over 6 months.
  • Executed product line expansion strategies that resulted in a 55% growth of market presence within Atlanta.
  • Devised and executed a regional expansion strategy, resulting in $133,000 of new sales across previously untapped markets.
  • Developed and executed tailored cold-calling scripts that improved initial contact-to-conversion rate by 50%.
  • Collaborated with team of 7 in the development of program.
  • Implemented lead nurturing strategies that improved sales conversion rates by 72% over a two years time frame.
  • Led successful cold-calling initiatives, converting prospect lists into actionable leads for a 15% upswing in new customer acquisition.
  • Partnered with cross-functional teams to align sales and marketing efforts, improving lead conversion rates by 37%.

Affiliations

  • Industry Leadership Council Membership
  • Professional Retail Store Maintenance (PRSM) Association
  • American Medical Informatics Association
  • Consultative Sales Academy Membership
  • Association for Supply Chain Management (APICS)
  • Jaycees
  • International Association of Administrative Professionals
  • Referral Program Management Certification from Northwind
  • Certified Negotiation Expert (CNE)
  • Certified Sales Compensation Professional (CSCP)

Certifications

  • Key Account Management Certification | framework
  • Microsoft Certified: Dynamics 365 for Sales Functional Consultant | 2022
  • Certified Sales Leadership Professional - 2017 | Sales Management Association
  • ServSafe
  • CompTIA Network+
  • Project Management Professional (PMP)
  • Advanced Negotiation Strategies Certificate | method
  • Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)
  • Solution Selling Skills Certification | Sales Performance International
  • HubSpot Sales Software Certification - HubSpot Academy

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