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Skills

  • Data analysis
  • Mathematical calculations
  • Communications
  • MS Office
  • Trend analysis
  • Salesforce knowledge
  • Risk management
  • Photography skills
  • Lender collaboration
  • Budgets

Work Experiences

  • All agency commissions were collected, analyzed, and validated by me.
  • Appraised a range of property types.
  • Contributed ideas and provided constructive feedback at weekly sales and training meetings.
  • Transported HubSpot to one year customer locations.
  • Checked the data entered into the agency management system for accuracy and quality.
  • Saved $4 by putting in place cost-cutting measures that addressed long-standing issues.
  • Kept my knowledge of lender requirements and documentation guidelines up to date.
  • Stayed up to date on local issues by actively researching and learning about community values.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Negotiated new and renewal production goals with the business development manager.

Summaries

  • Completes accurate and timely real estate appraisals for sales, estate planning, divorce proceedings, and other legal purposes.
  • Exceptional communication and team-building abilities.
  • Knowledgable in a variety of design and testing methodologies.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Recognized on a regular basis for outstanding performance and contributions to the Insurance industry's success.
  • Ready to apply 9 years of relevant experience to a challenging new role.
  • Negotiator and salesperson with a lot of guts.
  • Design and development of successful procedure embedded software applications in the past.
  • Licensed Broker with 11 years of experience in auto, home, and life insurance, as well as a track record of customer retention and growth.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.

Accomplishments

  • Resolved product issue through consumer testing.
  • Increased sales 8% over 6 months.
  • Led a multi-phase project in 2015 to reassess urban properties for reassignment purposes, increasing appraisal efficiency by 44%.
  • Eliminated reappraisal needs by providing precise first-time valuations, reducing repeat work by 48%.
  • Maintained compliance with federal and state appraisal regulations, resulting in a 65% reduction in audit deficiencies over three years.
  • Advised municipal governments in property revaluation processes, helping to uncover under-taxed properties and increasing tax revenue by $17 annually.
  • Developed appraisal templates that led to a reduction in report preparation time by 77% for the appraisal team and eliminated clerical errors.
  • Used expert knowledge in real estate financial analysis to evaluate 4-unit multi-family properties, resulting in clients securing loans worth $10.
  • Created an automated valuation model (AVM) that reduced manual assessment work, increasing appraisal output by 27%.
  • Reduced property tax assessments for over 15 properties by providing accurate, well-documented evidence of lower property values.

Affiliations

  • Association of Information Technology Professionals
  • Affiliate, National Green Building Appraisal Network – Specialized in assessing the value of LEED-certified and other environmentally-friendly properties.
  • Participant, Local County Property Tax Assessment Board – Offering expert input on equitable tax rate revisions through data-backed property evaluations.
  • Participant, Technology in Property Valuation Workshop 2024 – Provided insights on improving digital platforms and tools for asset price forecasting.
  • Mentor, Young Appraisers Leadership Program – Provided career guidance on following best practices in appraisal standards, particularly in high-value property assessments.
  • Appointed Member, National Uniform Standards of Professional Appraisal Practice (USPAP) – Worked closely with regulatory bodies to align with national appraisal standards.
  • Project Management Institute
  • Continued Education Partner, Institute of Real Estate Management (IREM) – Engaged in seminars around improving precision in commercial real estate valuation.
  • Active Associate, National Rural Appraisers & Land Use Institute – Focused on precision in rural land and agricultural property appraisals.
  • Board Member, American Society of Appraisers (ASA) initiative – Played a key role in defining educational strategies to strengthen field professionalism.

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Fellow, Royal Institution of Chartered Surveyors (FRICS)
  • Certified Commercial Appraiser (CCA) - Vantage
  • Certified Public Accountant
  • Standard license
  • Chartered Property Casualty Underwriter (CPCU)
  • Senior Real Estate Specialist (SRES) - process
  • Project Management Professional (PMP)
  • Real Estate Appraisal License - North Carolina
  • Certified Fraud Examiner (CFE) – Association of Certified Fraud Examiners (ACFE)

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