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Skills

  • Compliance with ethical guidelines in senior care
  • Regulatory compliance
  • Behavioral intervention through reminiscence activities
  • Behavioral assessment in memory care
  • Dementia care best practices
  • Travel administration
  • Light cleaning
  • Client-focused care rotation optimization
  • MS Office
  • Process improvement

Work Experiences

  • Was in charge of ensuring that the assigned station and service areas were clean, sanitary, and well-organized.
  • Directed patients to the restroom, streamlined, and improved to assist with bladder and bowel relief.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care in both private residences and facilities.
  • Identified specific needs and provided the highest level of care for the patient's well-being.
  • Provided staff coaching, mentoring, and consultation to improve performance and professional development.
  • Recognized abnormalities and/or changes in patients' health status and reported them to the case manager.
  • Oversaw a wide range of services, including pet care, phone screening, shopping, and bill payment, in order to give clients more time with their families.
  • Did laundry, dusting, dishwashing, and vacuuming, among other things.
  • Met with Reminiscence Supervisor to discuss the patient's condition and medical treatment, assisting in the optimization of treatments and improving outcomes.
  • Achieved staff retention rates of 79%.

Summaries

  • With excellent communication skills, he is extremely personable.
  • Healthcare professional with experience in housekeeping, meal preparation, and schedule management.
  • Working with children and the elderly is a strength, as is anticipating and responding to client needs.
  • Reminiscence Supervisor is a responsible Reminiscence Supervisor who is certified in Scrum Master and has a 6-year career in healthcare.
  • In-home or in a care facility, a skilled care provider assists the elderly, convalescents, or persons with disabilities with daily living activities.
  • Empathetic Care Worker who cultivates a trusting, stimulating, and varied lifestyle for residents through a sensitive and compassionate approach.
  • Within Miscellaneous, senior Reminiscence Supervisor and outstanding performer in risk assessment and process improvement.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Exceptionally well-organized and capable of anticipating client needs.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.

Accomplishments

  • Implemented a staff scheduling system that reduced caregiver burnout by 15% and improved patient care consistency by 43%.
  • Authored and distributed a dementia care manual, leading to Six Sigma for 7 staff members and expanding best practice knowledge across Raleigh.
  • Managed a team of 10 caregivers, administering reflective therapy sessions that showed improved cognitive responses in 4% of the enrolled seniors.
  • Designed and implemented a measurable evaluation system for reminiscence programs, improving senior engagement levels by 78% year-over-year.
  • Partnered with healthcare providers to integrate mental health and cognitive therapy into resident care, boosting program efficacy by 29%.
  • Organized 4 therapeutic events for residents, focusing on cognitive stimulation, resulting in increased participation by 35%.
  • Documented and resolved initiative which led to standard.
  • Worked directly with seniors and their families, facilitating a 36% improvement in family engagement through interactive storytelling activities.
  • Standardized care team collaboration procedures, leading to improved team synergy and reducing communication discrepancies by 17%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Complementary and Alternative Medical Association
  • Alzheimer's Association
  • Global Alliance on Alzheimer's Disease
  • International Association of Administrative Professionals
  • Toastmasters
  • Society of Human Resource Management
  • Association for Gerontology in Higher Education (AGHE)
  • World Federation of Occupational Therapists (WFOT)
  • American Society of Safety Professionals
  • The International Memory Training Institute

Certifications

  • Apple Certified Associate (ACA)
  • Certified Business Analysis Professional (CBAP)
  • Person-Centered Dementia Care Certification
  • Project Management Professional (PMP)
  • Specialized Memory Care Training and Certification
  • Dementia Care Mapping (DCM) Certification
  • Certified Alzheimer’s Educator (CAE)
  • Certifications in Music & Memory Therapy
  • Certified Montessori Dementia Care Professional
  • Resident Care Coordinator Certification

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