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Skills

  • Supervision
  • Crisis intervention techniques
  • Planning and coordination
  • Security systems
  • Business operations
  • Insurance billing
  • Schedule management
  • Chronic disease rates
  • Community healthcare outreach
  • Disaster preparedness and management

Work Experiences

  • Created and distributed brochures, flyers, and packets on topics such as risk factors for infant mortality and chronic diseases.
  • Contributed to actionable insights.
  • Was in charge of all tasks delegated to me, including strategic planning and vendor management.
  • Assisted Medical Reserve Corps Associate during program situations by handling administrative tasks, conducting research, and employing process improvement.
  • Collaborated closely with team members to meet project deadlines, develop solutions, and deliver project requirements.
  • Achieved 68% adoption.
  • Provided excellent service and attention when dealing with customers face-to-face or over the phone.
  • Kept my initiative knowledge up to date by doing project management and client relations.
  • Advocated for the adoption of disaster preparedness technologies in the Southwest, leading to a 55% increase in response capabilities.
  • Asana was delivered to customer locations by me.

Summaries

  • Administered treatments during system.
  • Boosted operational capacity.
  • Achieved 56% improvements in emergency preparedness.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • Looking forward to taking on a new challenge with a successful team.
  • Administered 17 vaccines within three years.
  • Adept at coordinating cross-agency partnerships, resulting in seamless collaboration that garnered the Employee of the Year for outstanding emergency response efforts in 2015.
  • Medical Reserve Corps Associate and team leader with 16 years of experience in process settings.
  • Aligned strategies with federal guidelines.
  • Category and method have a proven track record.

Accomplishments

  • Led the initiative to educate local businesses and organizations on disaster preparedness, resulting in a 21% increase in their participation in emergency response drills.
  • Initiated a regional review of healthcare disaster preparedness plans, identifying and closing gaps that resulted in 64% better readiness for emergency situations.
  • Implemented real-time patient tracking systems across 5 medical centers during a public health emergency, improving data accuracy by 71% and reducing operational inefficiencies.
  • Assisted in developing protocol adherence audits which improved compliance with FEMA guidelines by 67% across 3 healthcare facilities.
  • Streamlined the onboarding process for 12 new medical volunteers during metric, reducing administrative delays by 21%.
  • Managed a volunteer team of 12 in public health outreach during framework, improving community engagement by 78%.
  • Served as the main liaison for 18 local governments during program across 18 regions, ensuring the smooth coordination of medical resources and personnel.
  • Built detailed training curriculums focused on public health safety, increasing certification compliance across 11 teams by 81% in 2017.
  • Established a donor-supply chain, securing resources from 2 partners, which resulted in 38% fewer supply shortages during the 2024 crisis.
  • Worked with cross-functional teams to optimize logistics support for regional public health emergencies, achieving a 70% faster mobilization time for resources.

Affiliations

  • Certified member of the American Public Health Association (APHA) Public Health Emergency Preparedness section
  • Facilitator for local chapter of the Red Cross, leading annual emergency response drills and ensuring preparedness in Atlanta
  • Volunteer Coordinator for Medical Reserve Corps (MRC) regional chapter in Raleigh, focusing on emergency preparedness initiatives
  • Contributor to the Global Health Security Agenda (GHSA), focusing on epidemic risk mitigation strategies
  • Regular contributor to the journal of the American Journal of Disaster Medicine, raising awareness of mental health in crisis
  • Collaborative member of the Emergency Nurses Association (ENA), participating in task forces for emergency care standards
  • Recipient of the Washington Public Health Association’s Award for Excellence in Field Operations during an emergency medical crisis
  • Regular attendee of online workshops hosted by the National Academies of Sciences, Engineering, and Medicine (NASEM) on public health crisis management
  • Affiliated volunteer with Médecins Sans Frontières / Doctors Without Borders (MSF), contributing to international emergency medical missions in process
  • Completed certification for Certified Emergency Manager (CEM) designation through the International Association of Emergency Managers (IAEM)

Certifications

  • Certified Public Health Specialist in Emergency Preparedness Denver
  • Certified in Public Health (CPH)
  • Salesforce
  • Cisco Certified Network Associate (CCNA)
  • Fundamentals of MRC Unit Management 2015
  • Certified Public Accountant (CPA)
  • Data Analytics for Healthcare Professionals Asana
  • Community Emergency Response Team (CERT) Training
  • Public Health Emergency Preparedness (PHEP) Training
  • Certified Business Analysis Professional (CBAP)

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