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Skills

  • Data collection and analysis
  • Vendor negotiation
  • Problem resolution
  • Process improvement
  • Process automation
  • Cost-benefit analysis
  • Organization
  • Relationship development
  • Business Administration
  • Customer Relationship Management (CRM)

Work Experiences

  • Devised, implemented, and tracked processes to improve long-term business success and profit margins by 10%.
  • Conducted supplier risk management assessments in order to evaluate the category program for senior management's planning purposes.
  • Assessed employee performance over a three years period and provided constructive feedback to help them improve.
  • Various events, such as tradeshows, seminars, and workshops, were used to engage prospects and customers.
  • Assisted with strategic review meetings.
  • Established, enforced, and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Planned marketing initiatives and tapped into my referral network to promote business development.
  • Created and managed an annual budget with effective controls to avoid overspending, reduce burn rate, and support sustainability goals.
  • Developed, managed, and implemented a business plan, as well as communicated the company's vision and goals to motivate teams.
  • Achieved higher scores in quarterly evaluations.

Summaries

  • Bringing 15 years of industry experience to Meridian, and ready to take on a challenging, growth-oriented role.
  • Demonstrated ability to develop and manage exceptional teams in order to meet and exceed challenging goals.
  • Mentoring and challenging team members to meet and exceed company goals is something I'm passionate about.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Motivated procedure manager with a track record of best practices and operations in the Miscellaneous.
  • Customer-focused team player with expertise in maximizing customer satisfaction while increasing profits and client acquisition.
  • Dedicated to improving employee engagement and performance through training, monitoring, and morale-building.
  • Focused on ensuring smooth financial, personnel, and operational operations.
  • Leader with an organized nature and an analytical problem-solving approach who is goal-oriented and enterprising.
  • Proactive Junior Program Coordinator uses determination and attention to detail to produce high-quality strategic planning work.

Accomplishments

  • Assisted in maintaining program records, achieving a 23% accuracy in participant tracking and reporting systems.
  • Coordinated fundraising campaigns that exceeded donation targets by 31% through strategic outreach and communications.
  • Monitored and assessed the progress of participants in Adobe Creative Suite, ensuring that 84% achieved or exceeded set goals.
  • Resolved product issue through consumer testing.
  • Planned and successfully executed 18 events, each under the allocated budget by 32%, while maintaining high participant engagement.
  • Assisted with budget development for procedure, securing additional funding sources that increased program reach by 23%.
  • Worked with ServiceNow to streamline data entry processes, cutting down manual entry time by 34% hours weekly.
  • Managed the logistics for method, ensuring 11 attendees received resources on time, with 75% positive feedback.
  • Drafted and implemented a risk mitigation plan, reducing project delays by 20% across 3 projects.
  • Trained new team members in using ServiceNow, accelerating onboarding and improving team productivity by 27%.

Affiliations

  • American Evaluation Association (AEA)
  • National Association for Education of Young Children (NAEYC)
  • Toastmasters
  • Freemason
  • Association for Talent Development (ATD)
  • Association of Fundraising Professionals (AFP)
  • Nonprofit Leadership Alliance (NLA)
  • National Program Management Association (NPMA)
  • American Planning Association (APA)
  • American Medical Informatics Association

Certifications

  • Certified Public Accountant (CPA)
  • CompTIA A+ Technician
  • Lean Six Sigma Green Belt Certification - system
  • Certified Public Accountant
  • SHRM Certified Professional (SHRM-CP)
  • Human Services Management Certificate – Brightline
  • Event Planning Certification, Vantage
  • Project Management Professional (PMP)
  • Volunteer Engagement Leadership Credential – Meridian
  • Google Project Management: Professional Certificate – Coursera

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