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Skills

  • MS Office
  • Data entry
  • Business operations
  • Mail handling
  • Operational improvement
  • Maintaining School Inventory
  • Multilingual communication Portuguese
  • First Aid/CPR
  • Records management
  • Vendor relationship management

Work Experiences

  • Assisted in managing the school’s annual budget of $8, ensuring cost-effective expenditures in supplies and materials.
  • Coordinated attendance records with the district.
  • Wrote professional memos, letters, and marketing copy to support business objectives and growth.
  • Maintained adequate stock levels in the office by restocking supplies and placing purchase orders.
  • Organized and prepared process reports for submission to Elementary School Clerks using process and initiative data.
  • Contributed to cost savings of 45% in annual expenses.
  • Organized physical files and digitized records so that authorized team members could update and retrieve them quickly.
  • Conducted orientations for substitute teachers.
  • Answered phone calls from clients, vendors, and a variety of other callers looking for information.
  • Distributed administrative tasks strategically among system employees and provided guidance to help them perform better.

Summaries

  • Accomplished at designing and implementing improved systems, such as a mail distribution system that reduced processing time by 63%. Known for excellent attention to detail in ensuring data accuracy for state reporting and attendance tracking.
  • Knowledgeable in the use of common office equipment and metric software.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved a 27% reduction in paper use.
  • Arranged for substitute teachers.
  • Exceptional at drafting system documents and keeping accurate organizational records.
  • Adept at facilitating communication between staff, parents, and administrators.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Adept at multitasking and managing deadlines.
  • Professionals who are computer literate adapt quickly to new software and programs.

Accomplishments

  • Managed and updated the student enrollment system, processing new enrollments and withdrawals for over 11 students annually.
  • Processed payroll for 17 staff, ensuring compliance with district and state guidelines and achieving a 84% on-time payment rate.
  • Documented and resolved process which led to procedure.
  • Supported faculty meeting preparations, including material copying, agenda distribution, and room setup for up to 10 participants.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Ensured safety policies were up to date in all student communication, reducing incidents of misinformation by 40% among parents.
  • Provided translation assistance to bilingual parents and students, bridging communication gaps and improving parent engagement by 74%.
  • Processed incoming and outgoing mail for the school, helping to reduce mailing errors by 28%.
  • Created and maintained detailed transportation logs, optimizing routes and ensuring 85% accuracy in student pick-ups and drop-offs.
  • Successfully resolved 2 parent concerns regarding student attendance and scheduling, maintaining customer service excellence.

Affiliations

  • Society of Human Resource Management
  • International Society for Technology in Education (ISTE)
  • National Council of Supervisors of Mathematics (NCSM)
  • Association for Supervision and Curriculum Development (ASCD)
  • American Federation of Teachers (AFT)
  • Association for Supply Chain Management (APICS)
  • National Association of Education Office Professionals (NAEOP)
  • Association for Computing Machinery
  • Multilingual School Staff Support Group
  • American Association of School Personnel Administrators (AASPA)

Certifications

  • Data Entry Certification - method
  • Certified Professional Secretary (CPS) – category
  • SHRM Certified Professional (SHRM-CP)
  • Introduction to School Finance Certification - Massachusetts
  • Microsoft Certified Systems Engineer (MCSE)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Salesforce
  • PowerSchool Certification for Administrators
  • First Aid for Schools Training - process
  • CompTIA A+ Technician

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