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Skills

  • Regulatory compliance
  • Switches and routers
  • Root cause analysis
  • Capacity planning and scaling
  • Microsoft Exchange
  • Budget management and cost reduction
  • Cloud infrastructure design and deployment
  • SonicWall
  • Firewalls, VPNs and security products
  • Standard equipment

Work Experiences

  • System security and data assurance were designed and implemented by me.
  • Achieved a 23% decrease in overall technical downtime company-wide.
  • Had an excellent attendance record and was always on time for work.
  • Automated backup system processes through scripting.
  • Awarded President's Club for team performance.
  • Administered and tuned databases.
  • Administered and tuned databases to meet performance and availability requirements, successfully reducing database query times by 41%.
  • Automated the backup system processes through scripting, ensuring daily backups with a 5% data restore success rate during tests.
  • Achieved a 74% reduction in manual errors.
  • Oversaw the use of a variety of databases, as well as the configuration, installation, and upgrade of new ones.

Summaries

  • Consistently delivering under budget.
  • Achieved a 9% cost reduction in operations.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Detail-oriented Information Technology Engineer with over 14 years of experience in cloud infrastructure design, delivering a 53% improvement in system availability and scalability.
  • Cybersecurity-focused IT Engineer.
  • Collaborative Information Technology Engineer with success in asset management systems that minimize asset mismanagement incidents and reduce hardware provisioning time by 82%.
  • Adept at cross-functional teamwork.
  • Developed automation protocols.
  • Collaborative Information Technology Engineer.
  • Dedicated to virtual desktop infrastructure management.

Accomplishments

  • Designed and implemented a fault-tolerant, high-availability cloud infrastructure across Jira, reducing downtime by 38% and improving scalability for 10 users.
  • Led the modernization of outdated legacy systems to scalable, cloud-based infrastructure, achieving a 60% improvement in system efficiency and user experience.
  • Documented and resolved framework which led to standard.
  • Conducted a thorough network audit and executed security improvements, reducing unauthorized network access attempts by 69% within several months.
  • Established and enforced a company-wide cybersecurity protocol, reducing vulnerability exposure by 77% and ensuring compliance with system.
  • Integrated multi-factor authentication (MFA) across all key systems, resulting in a 73% decrease in security breaches and enhancing overall system integrity.
  • Trained 14 staff members on IT security best practices, achieving a 62% reduction in phishing attack success rates within 18 months.
  • Developed and rolled out asset management automation that reduced manual tracking efforts by 20% and improved inventory accuracy.
  • Implemented Disaster Recovery (DR) strategy for a mission-critical system, reducing potential downtime during an outage by 31% and ensuring business continuity.
  • Collaborated with development teams to enhance operational efficiency by optimizing system performance, resulting in a 41% increase in scalability.

Affiliations

  • American Medical Informatics Association
  • Enrolled with the Internet Engineering Task Force (IETF) for contributions and learnings in system network protocols
  • Contributed to the Society for Information Management (SIM) as a speaker on IT governance
  • American Marketing Association
  • International Association of Administrative Professionals
  • Participated in the Cloud Security Alliance (CSA) for cloud-related security standards and solutions
  • Active participant in the DevOps Institute contributing to continuous learning on CI/CD and automation practices
  • Affiliated with the Information Systems Security Association (ISSA) for ongoing cybersecurity education
  • Active engagement with VMware User Group (VMUG) for server virtualization expertise and community networking
  • Jaycees

Certifications

  • Certified Ethical Hacker (CEH)
  • CompTIA Network+
  • Project Management Professional (PMP)
  • First Aid/CPR Certified
  • Certified Wireless Network Professional (CWNP)
  • Microsoft Certified: Azure Administrator Associate
  • ServSafe
  • Google Cloud Professional DevOps Engineer
  • Certified SAFe® DevOps Practitioner
  • SHRM Certified Professional (SHRM-CP)

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