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Skills

  • Department development
  • Emergency analysis
  • Patient consultation
  • Department Policies & Procedure Implementation
  • Health department standards
  • Service department operations
  • Emergency room procedures
  • Emergency communication management
  • Sales support
  • EMR / EHR

Work Experiences

  • Administered medications orally, intravenously, and intramuscularly, and tracked responses to address new concerns.
  • Was in charge of providing direct care to up to 4 patients on a 3-bed medical-surgical unit, delegating nursing assignments, and supervising a team of nurses, LPNs, technicians, and unit clerks.
  • Devised departmental goals and objectives in order to improve patient satisfaction ratings.
  • Took part in educational activities such as the implementation of evidence-based practice projects, nursing competency development, and nursing simulation activities.
  • Was in charge of patient care from admission to discharge, including patient assessments, care planning, health education, and discharge support, in order to provide comprehensive care to over 10 patients on a daily basis.
  • Addressed patient care issues such as discharge delays, procedures that were postponed, and discharge equipment that was unavailable.
  • Provided critical-ill patients with a skilled, timely, and level-headed emergency response.
  • Observed and reported on the patient's condition, progress, and medication side effects to accurately document updates.
  • Used ServiceNow to keep track of patient care, progress, and condition, and I reported and discussed my findings with Assistant Nurse Manager, Emergency Department.
  • Medication and IV administration, catheter insertion, and airway management were among the interventions I implemented.

Summaries

  • In fast-paced emergency medicine settings, prioritizes clinical and operational tasks.
  • Focused on advancing expertise in project management while fostering innovation.
  • Professionally trained with process improvement and cross-functional collaboration abilities.
  • Offering 14 years of experience in the emergency department assisting with routine patient care and administrative support activities.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Recognized on a regular basis for outstanding performance and contributions to the Healthcare industry's success.
  • Registered Nurse, Arizona Board-Certified, with 6 years of experience providing high-quality care to patients in procedure and process care units.
  • Achieved a 81% reduction in emergency room patient wait times.
  • Considered to be a hard worker with a strong desire to succeed.
  • Experienced in providing critical care in fast-paced environments.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Facilitated mass casualty readiness drills and developed response protocols, leading to improved operational efficiency during emergencies.
  • Partnered with cross-departmental teams to introduce an enhanced electronic medical record (EMR) system, improving data accuracy and nursing workload efficiency.
  • Served as a bridge between patient care teams and management by resolving conflicts related to staff assignments, improving departmental atmosphere and workflow efficiency.
  • Reduced medication administration errors by 59% through the introduction of focused simulation training and peer performance assessments.
  • Reached framework by reducing patient wait times through revised triage procedures, achieving high levels of patient throughput and care quality.
  • Actively participated in hospital committees responsible for critical policy decisions, contributing to the development of safer patient care policies.
  • Developed and executed pain management strategies tailored to individual patient needs, resulting in a 69% increase in patient satisfaction survey scores.
  • Led the Emergency Department in obtaining PMP, driving adherence to new healthcare regulations and hospital-wide process improvements.
  • Actively led case reviews that helped create new evidence-based protocols, resulting in a 81% reduction in adverse patient events.

Affiliations

  • Society of Human Resource Management
  • Healthcare Financial Management Association (HFMA)
  • National Association of Social Workers
  • National Association of Clinical Nurse Specialists (NACNS)
  • National Association of Healthcare Quality (NAHQ)
  • American Organization for Nursing Leadership (AONL)
  • American Holistic Nurses Association (AHNA)
  • Commission on Collegiate Nursing Education (CCNE)
  • American Medical Informatics Association
  • American Marketing Association

Certifications

  • Certified Nurse Midwife Emergency Management (CNM-EM)
  • Certified Critical Care Emergency Medical Transport Program (CCT-EMTP)
  • CompTIA Network+
  • Certified Pediatric Emergency Nurse (CPEN)
  • Healthcare Risk Management Certification (HRM)
  • Project Management Professional (PMP)
  • Google Certified Professional Cloud Architect
  • Board Certification in Infection Control and Epidemiology (CIC)
  • Healthcare Leadership Certification (HLC) Brightline
  • Certified in Executive Nursing Practice (CENP)

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