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Skills

  • Collaborative problem-solving in medical settings
  • Federal and state regulation compliance
  • Healthcare staff training and development
  • Project oversight
  • Audit management and corrective action
  • Drug inventory management
  • Hiring and recruitment
  • Drug utilization review
  • Critical Incident Reduction Strategies
  • Profit improvements

Work Experiences

  • Devised treatment plans to address chronic illnesses and maintain the health and well-being of patients.
  • Patient wellness examinations, diagnoses, and treatments were monitored, overseen, and counseled by me.
  • Provided information on various immunizations to patients and patrons, including flu, DTaP, and HPV vaccines.
  • Analyzed departmental workflow inefficiencies.
  • Achieved a patient enrollment rate increase of 48%.
  • Researched and evaluated innovative medical treatments to provide quality care to a panel of patients.
  • Was in charge of a group of 3 pharmacy technicians.
  • Collaborated with Assistant Medical Director to provide clinical supervision and leadership in order to help clinicians advance their careers and strengthen healthcare systems.
  • Authored 15 new clinical protocols.
  • Administered Tableau drug trials.

Summaries

  • Effective Pharmacy Manager with strong customer service, phone etiquette, and problem-solving abilities.
  • Achieved zero deficiencies.
  • Assistant Medical Director and a dynamic medical lead collaborate to integrate and deliver high-quality health services.
  • Strong organizational skills, as well as a thorough knowledge of data collection and performance metrics.
  • To deliver and maintain quality medical care and infection control standards, advanced knowledge of legal standards and ethical components is required.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Accomplished leader in healthcare.
  • Professional with experience in recruiting, training, and managing employees to provide exceptional resident services in the healthcare industry.
  • Astute professional with extensive experience in pharmacy operations and performance metrics.
  • Achieved a 77% decrease in readmissions.

Accomplishments

  • Negotiated with insurance providers to improve reimbursement rates, contributing to a yearly revenue increase of $9.
  • Collaborated with team of 4 in the development of framework.
  • Developed and led internal audits to maintain standard certification following updated standards in 2018.
  • Partnered with category to introduce new community health initiatives that improved disease prevention rates in Columbus by 70%.
  • Resolved product issue through consumer testing.
  • Managed the rollout of advanced medical diagnostic tools, increasing early detection rates of procedure by 76%.
  • Created and led training sessions on quality assurance, improving staff proficiency in framework by 55%, and leading to reduced incident rates.
  • Implemented data-driven monitoring tools that resulted in 31% improvement in patient throughput and hospital bed turnover.
  • Directed the response to a 9-patient outbreak of procedure, coordinating between departments to ensure timely treatment with zero new cases over several months.
  • Supervised the implementation of a new EHR system across 4 departments, reducing administrative errors by 34%.

Affiliations

  • American Association for Physician Leadership (AAPL)
  • American College of Healthcare Executives (ACHE)
  • AcademyHealth
  • American Association for Clinical Chemistry (AACC)
  • International Association of Administrative Professionals
  • American Academy of Family Physicians (AAFP)
  • Society for Clinical Data Management (SCDM)
  • Association for Clinical and Translational Science (ACTS)
  • National Comprehensive Cancer Network (NCCN)
  • Association for Supply Chain Management (APICS)

Certifications

  • Six Sigma Green Belt Certification – Harbor & Co.
  • Leadership in Healthcare Certificate - standard
  • Fellow of the American College of Healthcare Executives (FACHE) – American College of Healthcare Executives
  • Salesforce
  • Healthcare Technology Management (HTM) Certification - Meridian
  • ServSafe
  • Microsoft Certified Systems Engineer (MCSE)
  • Clinical Research Coordinator Certification (CRC) - Association of Clinical Research Professionals
  • Executive Certificate in Health Administration - metric
  • SHRM Senior Certified Professional (SHRM-SCP)

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