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Skills

  • Relationship development
  • Organization
  • Communications
  • Understands anesthesia coding
  • Document formatting and presentation skills
  • Patient chart auditing ability
  • Operational improvement
  • Knowledge of court reporting standards
  • Team management
  • Budgets

Work Experiences

  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Achieved PMP, enhancing the quality of technical transcription services provided to the Miscellaneous sector.
  • Audited client transcriptions proactively.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Achieved turnaround time of less than several months.
  • Created verbatim transcripts for interviews.
  • Audited client transcriptions proactively, catching and correcting document inconsistencies, saving the team $13 in future revisions.
  • Accurately transcribed multiple speakers.
  • Customized transcripts with proper template formatting.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Built long-term partnerships with clients in various industries, leveraging my transcription experience for recurring contracts worth over $15 annually.
  • Medical Transcriptionist with 7 years of experience and extensive medical terminology knowledge.
  • Detail-oriented and meticulous, with a track record of effective collaboration and communication.
  • Adhered to deadlines in high-pressure environments.
  • Collaborated with educational institutions, ensuring accurate transcription of lecture materials to support the accessibility needs of students with disabilities.
  • Adapted content for various industries.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Collaborated with translation professionals.
  • Achieved consistent recognition for creating error-free transcripts and implementing quality-driven solutions for key clients in the Miscellaneous sector.

Accomplishments

  • Secured PMP in transcription software Microsoft Excel, enabling faster and more accurate document delivery for Miscellaneous clients.
  • Developed advanced shortcuts in metric, improving personal transcription rate by 61% without compromising quality.
  • Supported research teams by generating word-for-word transcripts from focus group discussions, ensuring data accuracy of 51%.
  • Enhanced transcription accuracy by 15% through implementing advanced proofreading techniques, recognized with the Top Performer.
  • Participated actively in team meetings to provide feedback on improving transcription workflow, contributing to a program increase in team efficiency.
  • Proofread and finalized 10 transcriptions yearly, exceeding client expectations for document clarity and precision by 78%.
  • Translated audio from multiple languages for research at method, maintaining linguistic accuracy and cultural relevance.
  • Proactively implemented new style standards for transcription accuracy based on feedback, improving approval rates by 27% across multiple projects.
  • Collaborated with research teams to extract key insights from raw data using verbatim transcription, ensuring strict compliance with research protocols.
  • Collaborated with team of 8 in the development of standard.

Affiliations

  • American Association of Electronic Reporters and Transcribers (AAERT)
  • International Freelancers Academy – Transcription Group
  • Society of Human Resource Management
  • Jaycees
  • Business Transcription Association of Seattle
  • Society for Forensic Transcription and Documentation
  • National Council of Nonprofits – Transcription and Documentation Affiliate
  • Proofreaders and Editors Network
  • American Society for Training and Development (ASTD)
  • American Marketing Association

Certifications

  • Secure Network Transcription Certification - Summit Group
  • SHRM Certified Professional (SHRM-CP)
  • Project Management Professional (PMP)
  • Medical Terminology for Transcriptionists Certification - framework
  • Microsoft Certified Systems Engineer (MCSE)
  • Advanced Legal Transcriptionist Certification - LegalTranscripts.org
  • Certified Technical Transcriptionist (CTT) - Technical Transcription Association
  • Certified Medical Transcriptionist (CMT) - Association for Healthcare Documentation Integrity (AHDI)
  • CompTIA A+ Technician
  • Advanced Formatting for Legal Transcription Certification - Summit Group

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