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Skills

  • Regulatory compliance
  • Database administration
  • Time management and prioritization
  • Workflow Optimization
  • Team Leadership
  • Contract negotiation
  • KPI tracking and performance analysis
  • Scheduling
  • Strategic planning
  • Budget planning and cost reduction

Work Experiences

  • Achieved a compliance rate of 61%.
  • Restructured installation processes and staff teams, resulting in a 12% increase in productivity.
  • Boosted accuracy in tracking work hours.
  • Achieved a 41% improvement in processing efficiency.
  • Achieved Employee of the Year for outstanding leadership.
  • Achieved Innovation Award for outstanding leadership in administrative coordination for project completion ahead of schedule by 4 weeks.
  • Coordinated administration for project completion.
  • Achieved 84% greater attendance over two years.
  • Developed a highly efficient administrative team through ongoing coaching and professional development opportunities.
  • Hired, managed, developed, and trained employees, as well as set and monitor goals, conduct performance reviews, and pay employees.

Summaries

  • Highly skilled in risk assessment terminology, as well as departmental payroll, budgeting, and AP/AR activities.
  • Achieved 16% operational improvement.
  • Independently solved problems and kept teams on task to handle a variety of business requirements.
  • Supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership, organized and efficient Administrative Support Supervisor.
  • Administrative Support Supervisor who is self-motivated and has demonstrated leadership, organizational, and customer service skills.
  • Costs were consistently reduced while profits were increased.
  • Meticulous Administrative Support Supervisor capable of creating exceptional communications, presentations, and spreadsheets that meet a variety of administrative needs using Jira.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Professional in office management and administration with 18 years of experience maximizing productivity, efficiency, and service quality in a variety of settings.
  • Thorough and dependable Office Worker with excellent administrative skills and a strong Miscellaneous background.

Accomplishments

  • Assumed responsibility for office systems upgrade, collaborating with IT to minimize disruption and enhance functionality.
  • Implemented a new document filing system that reduced retrieval time by 77% and ensured regulatory compliance.
  • Trained staff on advanced Microsoft Office software, boosting team efficiency by 69% in document creation and data analysis.
  • Successfully managed large-scale projects involving coordination across 9 departments, achieving deadlines ahead of schedule.
  • Coordinated multi-departmental company events, increasing average attendance by 39% over a 6-year period.
  • Documented process improvements that led to a 29% reduction in administrative errors and improved output accuracy.
  • Implemented advanced Excel-based reporting tools, which reduced manual reporting time by 84%.
  • Spearheaded an initiative that reduced meeting time by 19%, resulting in improved company-wide productivity.
  • Documented and resolved procedure which led to process.
  • Led administrative cross-training programs which reduced workflow delays by 26% during peak periods.

Affiliations

  • Freemason
  • International Council of Nurses
  • Business Professionals of America (BPA)
  • Association of Professional Office Personnel (APOP)
  • Global Association of Performance Excellence (GAPE)
  • Rotary International
  • Chamber of Commerce Network Affiliation
  • Women in Leadership Network
  • American Medical Informatics Association
  • Advanced Certificate in Executive Office Management

Certifications

  • Certified Public Accountant
  • Database Management Certification – standard, 2024
  • Leadership & Management Skills Programs – process, 2020
  • CompTIA Security+
  • Project Management Professional (PMP) Certification – procedure
  • Salesforce
  • Cisco Certified Internetwork Expert (CCIE)
  • Project Management Professional (PMP)
  • Certified Office Manager – Summit Group, 2018
  • Certified Public Accountant (CPA)

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