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Skills

  • Organized
  • Conflict resolution
  • Administrative support
  • Substance abuse expertise
  • Process improvement
  • Intakes and assessments
  • 5 WPM typing speed
  • Relationship building
  • Effective team leader
  • Membership oversight

Work Experiences

  • Was in charge of updating and maintaining the city's website and social media accounts.
  • Had planned ahead.
  • Oversaw training programs for over 5 new recruits each year.
  • Attended trainings and courses to stay up to date on all new trends in procedure and method in order to provide the best level of care to patients.
  • Reviewed the findings of the study and made recommendations for project reorganization, funding alternatives, and cost-cutting measures.
  • Finished system of project, which resulted in process.
  • Adobe Creative Suite was delivered to customer locations by me.
  • Ensured that patients' services were authorized by communicating with insurance carriers on a regular basis.
  • Solved
  • Informed residents and their families about the services and resources that were available.

Summaries

  • Multilingual and fluent in French and German, with a strong grasp of cultural differences.
  • Proficient in promoting category by leveraging workflow optimization and client relations knowledge.
  • Client support, program development, and complex problem solving are all strengths of this high-energy Social Services Manager.
  • Compassionate Primary Therapist with more than 3 years of community outreach and worship experience.
  • Good counsellor with a methodical and methodical approach.
  • Focused on customer service
  • Prepared to contribute 6 years of experience to a growing community.
  • Primary Therapist with a background in non-profit marketing and advertising and advanced knowledge of B2B marketing, negotiations, and branding.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Ambitious

Accomplishments

  • Piloted adolescent-focused therapy groups, successfully reducing depressive symptomology by 69% over 18 months.
  • Initiated and managed an Employee Assistance Program (EAP), providing mental health services to corporate employees, leading to a reduction in company-wide absenteeism by 15%.
  • Developed and presented psycho-education workshops on stress management, contributing to a 67% reduction in work-related burnout as measured over 5 months.
  • Created a holistic, integrative therapy program combining mindfulness, CBT, and family therapy, improving client outcomes by 65%.
  • Introduced a trauma-informed care model into clinical practice, leading to a 27% increase in patient engagement and satisfaction.
  • Collaborated with local schools to develop preventative mental health strategies, decreasing school-related anxiety by 46%.
  • Designed and facilitated a multi-family therapy program that achieved a 80% improvement in family cohesion and communication among participants.
  • Revised and optimized intake assessment procedures, cutting client screening times by 30% and increasing throughput of new patients.
  • Supervised 13 staff therapists, enhancing their clinical skills and achieving a 72% improvement in treatment outcome measures for their clients.
  • Led a successful initiative to improve patient compliance using motivational interviewing techniques, increasing adherence to treatment plans by 44%.

Affiliations

  • Member, International Society for the Study of Trauma and Dissociation (ISSTD), 2018-Present
  • Member, Association of Family Therapists (AFT), 2022-Present
  • Certification in Dialectical Behavior Therapy (DBT), 2017
  • Volunteer, Court Appointed Special Advocates (CASA), 2022-2015
  • Certified Addiction Specialist, program, 2018
  • Board Certified, Academy of Cognitive Therapy (ACT), 2018
  • Holistic Therapist Certification, International Association of Human-Animal Interaction Organizations (IAHAIO), 2021
  • Member, American Psychological Association (APA), 2020-Present
  • Active Certified Mental Health Specialist, method, 2020-Present
  • Licensed Professional Counselor (LPC) - National Board for Certified Counselors (NBCC), 2017

Certifications

  • Certified Anger Management Specialist-II (CAMS-II)
  • Certified Suicide Prevention Specialist (CSPS)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Expressive Arts Therapist (REAT)
  • Certified Mental Health Integrative Medicine Provider (CMHIMP)
  • Cisco Certified Network Associate (CCNA)
  • Certified Dialectical Behavior Therapist (CDBT)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Cognitive-Behavioral Therapist (CBT)

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