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Skills

  • Budget Management and Cost Control
  • Labor cost reduction techniques
  • RFI Scanners
  • Cross-functional team collaboration
  • Process improvement
  • Administrative support
  • Planning and coordination
  • Forecasting and demand planning
  • Creating marketing plans
  • Business operations

Work Experiences

  • Increased YOY sales by 17% and increased margins by effectively introducing new products within 16 months.
  • Achieved best-in-region status for frozen food sales by driving innovative displays and promotional strategies in 2023.
  • Adjusted inventory mix.
  • Demonstrated empathy and persuasion skills to create a memorable customer experience.
  • Worked with internal staff and customers to improve store operations and respond to customer concerns quickly.
  • Created, implemented, and managed promotions to increase sales and customer engagement in the store.
  • Increased sales by making merchandising and promotional changes.
  • Achieved improvements in 2024.
  • Used the inventory system to locate items in other stores, resulting in a 2% increase in sales.
  • Achieved a 61% reduction in inaccuracies.

Summaries

  • Team leader with a strong category background and a motivating and encouraging personality.
  • Cross-functional collaboration in category settings and workflow optimization in performance reporting settings.
  • ServiceNow and Salesforce experts with exceptional interpersonal skills.
  • Looking forward to taking on a new challenge with a successful team.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Frozen Department Manager with quality assurance and budget management abilities.
  • Multilingual and fluent in German and French, with a strong grasp of cultural differences.
  • Ability to recognize framework issues and integrate method solutions to achieve initiative.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Proficient in promoting program by leveraging data analysis and cross-functional collaboration knowledge.

Accomplishments

  • Improved order accuracy for frozen goods by 25% through a more efficient vendor communication process.
  • Executed store resets and freezer organization initiatives, improving product navigation for customers and increasing category sales by 58%.
  • Reduced product waste by 45% in the frozen food section through the implementation of better inventory tracking and shelf-life monitoring strategies.
  • Analyzed sales data and made adjustments to inventory levels, resulting in a 74% reduction in unnecessary overstock of low-demand products.
  • Set long-term department growth strategies that ultimately increased total frozen food revenue by 31% within 2020.
  • Achieved a 17% reduction in energy consumption for frozen storage units by optimizing temperature controls, translating into annual cost savings of 10.
  • Achieved department-wide compliance with health and safety audits, decreasing reported violations by 24% across 2015 and Phoenix.
  • Implemented new health and temperature checks that resulted in zero health inspection violations for 2023.
  • Mentored a team of 15 employees, achieving a 40% reduction in onboarding time and improving team performance.
  • Implemented an employee incentive program focused on upselling frozen goods, resulting in a 75% increase in high-margin product sales.

Affiliations

  • Member, National Frozen & Refrigerated Foods Association (NFRA)
  • Participant, Regional Leaders in Retail Frozen Division Columbus
  • Member, International Foodservice Executives Association (IFSEA)
  • Certified Professional, PIC Food Safety Certification
  • Initiative Leader, Frozen & Refrigerated Product Promotion Council
  • Active Participant, Grocery Retail Collaborative Denver
  • Certified Manager, Hazard Analysis Critical Control Point (HACCP) Training
  • Certified in ServSafe Food Handler Program
  • Participant, Grocery Manufacturers Association (GMA) Professional Programs
  • Active Participant, Regional Chamber of Commerce's Retail Food Initiatives

Certifications

  • Certified Grocery Manager (CGM) by Food Industry Management Program
  • Cisco Certified Network Associate (CCNA)
  • Certified Public Accountant (CPA)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Food Defense Certification by Food Safety Preventive Controls Alliance (FSPCA)
  • Certified Store Manager by National Retail Federation (NRF)
  • ServSafe
  • Apple Certified Associate (ACA)
  • Google Certified Professional Cloud Architect
  • Certified Food Safety Manager (CFSM) by Summit Group

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