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Skills

  • Process improvement
  • Budgets
  • First Aid/CPR
  • KPI Tracking and Reporting
  • Digital file organization
  • Document Revision and Approval Cycle Management
  • Data-driven decision making
  • Delegation and Workflow Prioritization
  • Recordkeeping skills
  • Audit preparation and execution

Work Experiences

  • Assisted with inbound and outbound document processes, such as document sorting, logging, and work order creation.
  • Devised and implemented a new process for approving design plans and engineering change requests in order to reduce cycle time.
  • Assisted in the creation and implementation of corporate document standards, numbering conventions, and templates.
  • Identified flaws in the process and suggested or implemented changes.
  • Created and implemented system implementation plans to allow users and documentation to be integrated during company mergers.
  • Achieved zero delays in 2016.
  • Used metric software to collect, review, and input performance reporting reports every day.
  • Ensured continuity among corporate and divisional work teams by documenting and communicating actions, irregularities, and ongoing needs.
  • Was in charge of file archiving and retrieval.
  • Was in charge of releasing and updating drawings and specifications.

Summaries

  • Process documents for revision and approval, organize documents from conception to distribution and filing, and develop systems for training employees on document control procedures.
  • Make management and control strategies and put them into action.
  • With a 10-year background in Miscellaneous environments, I am a meticulous and methodical document management professional.
  • Microsoft Word formatting and document management skills.
  • Documentation Supervisor with 11 years of successful data analysis and workflow optimization experience.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Strong organizational skills, as well as the ability to think strategically and respond quickly to both internal and external demands.
  • Outstanding organizational and analytical skills, as well as meticulous attention to detail.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Strong organizational and multitasking skills, as well as the ability to work independently.

Accomplishments

  • Transformed outdated document control systems by migrating to SAP, leading to a 24% reduction in file retrieval time.
  • Supervised a team of 6 documentation specialists, achieving a 61% error reduction in technical documentation submissions.
  • Created and maintained a centralized documentation library, improving document access and reducing search time by 62%.
  • Collaborated with IT to implement Workday, increasing document retrieval speed and user satisfaction survey scores by 25%.
  • Coordinated the documentation component of major contracts, supporting the legal team and mitigating potential penalties worth 18.
  • Developed and streamlined complex technical documentation for Microsoft Excel that resulted in enhanced customer satisfaction by 64%.
  • Implemented a new documentation turnaround model, enhancing project closure times by 45%.
  • Assumed leadership in revamping corporate document templates, facilitating a 65% reduction in template setup time.
  • Resolved product issue through consumer testing.
  • Established a quality control system for documentation reviews, decreasing audit findings by 44%.

Affiliations

  • Participant, Document Control Professionals Forum – Engaging with trends in automation, document version control, and archiving policies.
  • Certification Participant, DocuSign Advisory Panel – Actively engaged in refining e-signature practices and compliance for document handling across industries.
  • Member, Global Document Management Symposium – Staying updated with international approaches to document control and solution finding for common pain points.
  • Associate, National Association of Professional Documentation Supervisors (NAPDS) – Gaining access to peer-reviewed resources on document management innovations.
  • Member, Technical Documentation Standards Committee – Contributing to the establishment of streamlined document control procedures.
  • Active Participant, International Organization for Standardization (ISO) Working Groups – Contributing insights on ISO 12 document compliance.
  • Project Management Institute
  • Society of Women Engineers
  • Active Contributor, SharePoint User Group – Engaging in discussions centered on SharePoint implementation for document storage and version control.
  • Member, Society for Technical Communication (STC) – Focusing on best practices in technical writing, documentation structuring, and editing tools.

Certifications

  • Certified Knowledge Manager (CKM) - system
  • Certified Public Accountant (CPA)
  • Lean Six Sigma Green Belt Summit Group
  • CompTIA A+ Technician
  • ISO 9001:2015 Internal Auditor Certification – Brightline
  • Certified Public Accountant
  • Document Control and Document Management Program - framework
  • Microsoft Certified: Azure Fundamentals – Microsoft
  • Certified Business Analysis Professional (CBAP)
  • Trello Project Management Certification - category

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