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Skills

  • Project organization
  • Team management
  • Multi-department collaboration
  • Shelving of products
  • Budget management for reset projects
  • Problem resolution
  • System equipment
  • Business operations
  • Fixture standardization
  • Compliance with visual standards

Work Experiences

  • Kept up with available products, store promotions, and customer service policies to become a better shopper.
  • Aided customers by quickly locating items, resulting in a 6% increase in store satisfaction.
  • Was in charge of replacing damaged or missing products in a timely and efficient manner.
  • Collaborated with human resources and vendors.
  • Achieved 54% more accurate inventory placements.
  • Achieved an Innovation Award for visual merchandising excellence.
  • Achieved 10% improvement in operational efficiency.
  • Went through the grocery store and removed any items that were outdated or overripe.
  • Addressed local market needs.
  • Collaborated with merchandising teams.

Summaries

  • Achieved 32% improvement in shelf compliance scores.
  • Strengths in project management and stakeholder engagement backed up by Miscellaneous training.
  • Dedicated Reset lead with a strong work ethic and experience managing risk assessment and process improvement in high-pressure situations.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Lifts 8 pounds while operating process and system equipment, relying on strong safety and equipment knowledge.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • With 10 years of experience, a responsible stocker with excellent blocking, facing, and customer service skills.
  • Punctuality, dependability, and willingness to work any shift are all qualities that I possess.
  • Clear understanding of performance reporting and strategic planning as well as vendor management training.
  • Adhered to corporate guidelines.

Accomplishments

  • Led the successful execution of 5 resets across Portland, resulting in a 67% improvement in overall store layout and customer flow.
  • Orchestrated a massive chain-wide reset effort involving 15 stores, successfully completing the project within a compressed the past year.
  • Implemented reset project management system using ServiceNow, cutting reset timelines by 9% while improving team accountability.
  • Coordinated multi-location resets, ensuring 83% adherence to schedules and reducing total project time by 4 hours per location.
  • Standardized reset procedures across multiple locations using HubSpot, increasing team productivity by 41% during 2018.
  • Spearheaded a 13% reduction in costs for display fixture installations by implementing creative alternatives that maintained brand standards.
  • Effectively coordinated with external contractors, resulting in a 84% reduction of reset project delays and faster project kickoffs.
  • Developed best practices for merchandising resets by collaborating with regional teams, resulting in consistent brand experience across Chicago.
  • Led a high-profile reset project for Cedar Works that resulted in achieving Excellence Award for store of the year in Seattle due to best-in-class customer experiences.
  • Resolved product issue through consumer testing.

Affiliations

  • Earned the Certified Reset Leader (CRL) designation from the Reset Leaders Institute
  • National Association of Social Workers
  • Participated in exclusive supermarket reset thought leadership workshops hosted by system in 2021
  • Participated in Planogram Innovation Workshops by Merchandising Best Practices Group
  • Completed certification from category in Store Reset and Planogram Implementation
  • American Society of Safety Professionals
  • Attended RESETweek professional development conference 2023
  • Completed training in advanced planogram analytics through initiative
  • Advised in retail performance task groups organized by Phoenix Chamber of Commerce
  • Participant in the National Association for Retail Planning and Space Management (NARPSM)

Certifications

  • Certified Retail Inventory Management Expert Jira
  • Certified Public Accountant (CPA)
  • First Aid/CPR Certified
  • Certified Retail Visual Standards Specialist (CRVSS)
  • Certified Planogram Expert Cedar Works
  • CompTIA Retail IT Certification 2023
  • Certified Store Reset Specialist (CSRS)
  • Certified Advanced Excel Specialist for Retail Analysis
  • CompTIA Network+
  • Certified Visual Merchandiser (CVM)

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