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Skills

  • Import management
  • Budget Management
  • Safe driver
  • Knowledge of national geography
  • Superior negotiation skills
  • Process improvement
  • Material handling
  • Cargo shipment weighing
  • Project management
  • Clearance monitoring

Work Experiences

  • Was in charge of banding, wrapping, packaging, and cleaning the equipment.
  • Worked quickly to meet tight deadlines.
  • Defined appropriate metrics and measurements to drive results.
  • Helped customers, warehouses, and carriers solve problems.
  • Transported Asana to the past year customer locations.
  • Ensured
  • Had planned ahead.
  • Created budgets, kept track of expenses, and cut costs by >14%.
  • Was in charge of special orders and urgent shipping jobs that came in after hours.
  • Put together product crates and containers.

Summaries

  • Dependable
  • Export Agent who is well-versed in DOT, IATA, ICAO, and IMDG regulations.
  • Pragmatic
  • Resourceful
  • Export Agent is a detail-oriented leader who excels at shipping and receiving operations.
  • Export Agent was responsible for developing and implementing cost-cutting and revenue-generating process controls and quality improvement initiatives.
  • Successfully led system projects through coordinated, process improvement, and cross-functional collaboration.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.
  • Focused on customer service
  • Service-driven

Accomplishments

  • Streamlined international communication channels, ensuring quicker response times to inquiries, ultimately reducing client wait times by 31%.
  • Developed contingency plans for high-risk exports which minimized disruptions to less than 25% during adverse external conditions.
  • Prepared export documents, including bills of lading, shipping instructions, and certificates of origin, resulting in a 55% increase in processing speed.
  • Optimized performance of shipping department by implementing new scheduling system, cutting overtime costs by 26%.
  • Reduced customs clearance delays by 77% through proactive coordination with customs brokers in Phoenix.
  • Reduced shipping complaints by 15% through implementing enhanced communication and tracking solutions across 17 countries.
  • Saved $2 annually by negotiating better rates with all transportation carriers.
  • Analyzed global market trends and provided strategies that resulted in a 30% revenue increase from exports in 2020.
  • Successfully forecasted inventory demand for system, reducing overstock and understock incidence by 23%, leading to smoother operations.
  • Designed and analyzed export KPIs, improving operational transparency and response time by 62%.

Affiliations

  • Institute of Export and International Trade (IOE&IT)
  • International Air Transport Association (IATA) Cargo Agent Program
  • International Association of Administrative Professionals
  • National Foreign Trade Council (NFTC) Membership
  • Membership in Global Trade Professionals Alliance (GTPA)
  • National Association of Manufacturers (NAM) – Export Council
  • Lions Club
  • Certified Export Specialist (CES) through National Customs Brokers & Forwarders Association
  • Association for Supply Chain Management (APICS)
  • Society of Human Resource Management

Certifications

  • International Chamber of Commerce (ICC) Uniform Customs and Practice for Documentary Credits (UCP 600)
  • ServSafe
  • Microsoft Certified Systems Engineer (MCSE)
  • Automated Export System (AES) Filing Course Completion
  • Certified Transportation and Logistics (CTL)
  • FTZ Operator (Foreign-Trade Zone) Certification
  • Certified Export Specialist (CES)
  • Lean Six Sigma Green Belt
  • Tariff Classification & HTS Code Certification
  • Certified Supply Chain Professional (CSCP) by APICS

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