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Skills

  • Multi-Task Management
  • Budgets
  • Excel in initiative
  • Financial records and processing
  • Communications
  • Business operations
  • Business Administration
  • Computer literate
  • Product ordering
  • Tax preparation

Work Experiences

  • Plan and designate shifts and hours for 9 employees' schedules.
  • Established and developed a highly efficient and dependable administrative team by providing ongoing coaching and motivation and fostering career advancement.
  • Kept accurate, current, and compliant financial records by monitoring and addressing variances.
  • Was in charge of the CRM database, which included troubleshooting, maintenance, updates, and the creation of reports.
  • Achieved 51% coverage across 3 technical disciplines.
  • Was in charge of billing, collection, and reporting for an office that generated over $7 per year.
  • Hired, managed, developed, and trained employees, as well as set and monitor goals, conduct performance reviews, and pay employees.
  • Effectively managed costs and billing, as well as financial discrepancies, by using system software to organize account information.
  • Achieved a 26% ticket resolution rate.
  • Safeguarded the company, its employees, and its customers by monitoring alcohol consumption and adhering to legal service requirements.

Summaries

  • Top-producing salesperson and industry expert in Food and Beverage.
  • Knowledgable in a variety of design and testing methodologies.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Motivated Server Support Team Lead with experience managing large-scale projects, including budgeting and administration.
  • Team player who is methodical and detail-oriented and has expertise in stakeholder engagement.
  • Senior Embedded Software Engineer with extensive experience in all phases of software development.
  • Ensures operational and service excellence by working effectively with cross-functional teams.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • With over 13 years of experience in the Food and Beverage field, I am a well-organized Office Manager.
  • Tableau expert with database management experience.

Accomplishments

  • Collaborated closely with cross-functional teams to streamline server deployments, improving overall service efficiency by 68%.
  • Integrated
  • Developed
  • Researched
  • Recommended
  • Marketing: Implemented marketing strategies which resulted in method growth of customer base.
  • Coordinated the deployment of process across multiple data centers, increasing overall service capacity by 19%.
  • Trained
  • Represented
  • Guided

Affiliations

  • National Computer Support Professionals Network
  • American Marketing Association
  • Certified Systems Architect Leadership Council
  • Server Support & Automation Professionals Network
  • Network Operations Center (NOC) Engineers Association
  • Association of Information Technology Professionals
  • Information Systems Security Association (ISSA)
  • Disaster Recovery Information Exchange (DRI EX)
  • Backup and Disaster Recovery Professionals Network
  • Systems Administrators Guild at Denver

Certifications

  • Project Management Professional (PMP)
  • Fortinet Network Security Expert (NSE) Certification
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Palo Alto Networks Certified Cybersecurity Associate (PCCSA)
  • Salesforce
  • Certified Cloud Security Professional (CCSP)
  • Certified Business Analysis Professional (CBAP)
  • Microsoft Certified: Azure Administrator Associate
  • ServSafe
  • First Aid/CPR Certified

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