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Skills

  • Cross-functional team collaboration
  • Process improvement
  • Policy and procedure modification
  • Client-focused
  • Tax preparation
  • Customer satisfaction
  • Workflow planning
  • Multi-Task Management
  • Business Administration
  • Territory Sales Experience

Work Experiences

  • Improved the organization's payment collection, AP/AR, deposit, and recordkeeping systems.
  • Plan and designate shifts and hours for 9 employees' schedules.
  • Achieved an President's Club for exceptional team performance.
  • By automating client correspondence, record tracking, and data communications, I was able to improve office operations.
  • Kept accurate, current, and compliant financial records by monitoring and addressing variances.
  • Was in charge of category files and records for 11 clients, as well as following security procedures to prevent data breaches and misuse.
  • Achieved $15 in cost savings.
  • Organized metric meetings for 10 Server Support Team Leads and coordinated the availability of conference rooms for attendees every the past year.
  • Achieved a 40% reduction in downtime.
  • Was in charge of coordinating and organizing all of the restaurant's inventory.

Summaries

  • Recruiting established talent in stakeholder engagement and risk assessment for Server Support Team Lead.
  • Meticulous Server Support Team Lead capable of creating exceptional communications, presentations, and spreadsheets that meet a variety of administrative needs using Jira.
  • Team player who is methodical and detail-oriented and has expertise in stakeholder engagement.
  • Support specialist and leader with advanced organizational, technical, and business acumen who is highly dependable, ethical, and trustworthy.
  • Server Support Team Lead is a multi-talented Server Support Team Lead who is consistently rewarded for planning and operational improvements.
  • Within Food and Beverage, senior Server Support Team Lead and outstanding performer in project management and client relations.
  • Staff, resource, and day-to-day operations are well-coordinated by this expert.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • Dedicated to learning, growing, and succeeding in Food and Beverage.
  • With over 13 years of experience in the Food and Beverage field, I am a well-organized Office Manager.

Accomplishments

  • Guided
  • Decreased server incident resolution times by 22% through the introduction of advanced server monitoring and alerting systems.
  • Initiated
  • Collaborated with team of 5 in the development of procedure.
  • Proposed
  • Solved
  • Trained
  • Monitored
  • Competitive Analysis: Performed competitive analysis to make recommendations for future company growth.
  • Documented

Affiliations

  • Association for Computing Machinery
  • Professional Association for Server Load Balancing Practitioners
  • Server Admin Networking Group (SANG)
  • Cross-Functional IT Team Leadership Institute
  • Information Technology Infrastructure Library User Group
  • Society for Information Management (SIM)
  • International Council of Nurses
  • Certified ITIL Practitioner Group
  • Society of Human Resource Management
  • Technical Incident Management Society

Certifications

  • CompTIA A+ Technician
  • Dell EMC Proven Professional Certification
  • Cisco Certified Network Associate (CCNA)
  • Microsoft Certified: DevOps Engineer Expert
  • Palo Alto Networks Certified Cybersecurity Associate (PCCSA)
  • Apple Certified Associate (ACA)
  • Citrix Certified Associate - Networking (CCA-N)
  • First Aid/CPR Certified
  • Google Certified Professional Cloud Architect
  • Microsoft Certified: Azure Administrator Associate

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