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Skills

  • Cross-functional team collaboration
  • Organization
  • Conflict resolution and mediation
  • Interdepartmental communication
  • Decision-making under pressure
  • Process improvement
  • Customer service
  • Problem resolution
  • Project organization
  • Payroll and budgeting

Work Experiences

  • Intervened between Detachment Supervisors during arguments and diffused tense situations using vendor management and quality assurance.
  • By automating client correspondence, record tracking, and data communications, I was able to improve office operations.
  • Achieved highest team readiness rate in 2015.
  • Was in charge of the CRM database, which included troubleshooting, maintenance, updates, and the creation of reports.
  • Was in charge of the office inventory, which included ordering and requisitions, stocking, and receiving shipments.
  • Achieved mission objectives ahead of schedule.
  • Achieved a 47% increase in qualified mission-ready staff.
  • Was in charge of client and personnel appointment scheduling and itinerary coordination.
  • Authored detailed after-action reports.
  • Achieved consistent recognition in quarterly performance evaluations.

Summaries

  • Team player who is methodical and detail-oriented and has expertise in team leadership.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Commended for consistently driving team success through strict adherence to company procedures and effective employee training.
  • Achieved 77% higher promotion rates among staff.
  • Independently solved problems and kept teams on task to handle a variety of business requirements.
  • Meticulous Detachment Supervisor capable of creating exceptional communications, presentations, and spreadsheets that meet a variety of administrative needs using SAP.
  • Achieved highest readiness rate in 2024.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • Strengths in project management and vendor management backed up by Miscellaneous training.
  • Ensures operational and service excellence by working effectively with cross-functional teams.

Accomplishments

  • Orchestrated successful completion of procedure, involving collaboration with 5 different agencies, improving inter-agency communication by 42%.
  • Coordinated and supervised emergency response activities involving 17 agencies, enhancing response time by 70%.
  • Enhanced inventory management systems, reducing stock discrepancies by 52% and increasing resource efficiency.
  • Collaborated with team of 16 in the development of standard.
  • Spearheaded logistics operations that reduced downtime by 55% and improved resource allocation for procedure.
  • Established and maintained open communication lines with command to streamline decision-making processes, improving mission planning speed by 37% minutes.
  • Led threat assessment and mitigation processes for various missions, preventing operational delays and increasing team safety metrics.
  • Led a cross-functional team of 13 personnel to plan and execute metric, resulting in a 33% increase in operational success.
  • Enhanced health and safety compliance by 59% while achieving zero safety violations over 2017.
  • Developed and executed real-time operational tracking system that boosted mission planning efficiency by 79% within several months.

Affiliations

  • National Safety Council (NSC)
  • Association of Military Professionals
  • Military Officers Association of America (MOAA)
  • Defense Acquisition University (DAU) affiliated Certifications
  • Jaycees
  • American Medical Informatics Association
  • United State Coast Guard Auxiliary
  • International Public Safety Association (IPSA)
  • Freemason
  • American Marketing Association

Certifications

  • HAZMAT Handling Certificate
  • Certified Business Analysis Professional (CBAP)
  • Certified Emergency Manager (CEM)
  • Certified Public Accountant (CPA)
  • Apple Certified Associate (ACA)
  • NIMS Incident Management Certification
  • Certified Safety Professional (CSP)
  • Professional Military Education (PME) Level III – Columbus
  • Lean Six Sigma Black Belt (LSSBB)
  • Federal Acquisition Certification for Contracting Officer's Representatives (FAC-COR)

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