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Skills

  • Negotiations
  • Case Management Basics training
  • Goal-oriented
  • Relationship building
  • Facilitating counseling sessions
  • Conflict resolution
  • Education
  • Strong PR background
  • Preventing Workplace Violence seminar
  • Records oversight and accuracy

Work Experiences

  • Demonstrated cultural and linguistic sensitivity to the clients and families I served.
  • Worked with other team members to identify and achieve agency goals.
  • Weekly program management meetings were led by me.
  • Collaborated closely with other stakeholders to ensure that issues were addressed quickly and that effective solutions were put in place.
  • Oversaw discharge planning to ensure a smooth transition back into society.
  • Recommendation
  • Helped clients transition smoothly by encouraging and reassuring them throughout the process.
  • Had planned ahead.
  • Got better.
  • Assessed clients' needs and referred them to financial, medical, social, and community resources and services.

Summaries

  • In a variety of settings, capable of providing caring and methodological counseling services.
  • Prepared to contribute 3 years of experience to a growing community.
  • Successful in developing robust programs by planning social, educational, and mission-oriented events.
  • Service-driven
  • Looking for a way to support a prestigious institution's mission.
  • Preparing sermons, leading worship services, and providing pastoral care and counseling are all skills he possesses.
  • Dedicated to learning, growing, and succeeding in Community and Public Service.
  • Looking for a way to get involved in personnel training while also promoting safety measures.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Individual and family therapy facilitation is something I've done before.

Accomplishments

  • Managed program residential facility serving 10 families.
  • Collaborated with case managers to streamline discharge planning, leading to 54% of clients experiencing smoother transitions to community-based care.
  • Devised an innovative follow-up strategy for discharged clients, resulting in a 24% increase in continued engagement with outpatient services.
  • Administered intake assessments for 9 clients per week, resulting in tailored treatment plans with a 38% increase in client adherence.
  • Organized fundraising efforts that resulted in $13 raised for mental health outreach programs, expanding service availability to an additional 14 clients.
  • Formulated mental health advocacy strategies in collaboration with community organizations, resulting in 14 policy reforms benefiting category.
  • Facilitated weekly family therapy sessions to assist families in supporting clients through recovery, enhancing overall family dynamics and reducing relapse rates by 15%.
  • Collaborated with a multidisciplinary team to design client-centered care plans, improving treatment efficacy and achieving 52% reduction in re-hospitalization rates.
  • Provided trauma-focused counseling and psychoeducation to clients affected by process, enhancing coping skills and achieving a 68% improvement in overall mental health outcomes.
  • Utilized de-escalation techniques effectively in 12 high-stress situations, helping to resolve crises without need for law enforcement intervention in 52% of cases.

Affiliations

  • Participant in Telehealth and Telemedicine Standards Program
  • American Marketing Association
  • Certified Clinical Mental Health Counselor (CCMHC) Credential
  • Affiliate of the Social Work Policy Institute
  • Certified Trauma Services Specialist through the Association of Traumatic Stress Specialists (ATSS)
  • Member of the Crisis Prevention Institute (CPI)
  • Member of the Canadian Mental Health Association (CMHA)
  • National Association of Social Workers
  • Project Management Institute
  • International Council of Nurses

Certifications

  • Certified Addictions Counselor (CAC) - National Association of Alcoholism and Drug Abuse Counselors (NAADAC)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Trauma Professional (CTP) - International Association of Trauma Professionals
  • Dialectical Behavior Therapy (DBT) Training - The Linehan Institute
  • Certificate in Trauma-Informed Care - method
  • Grief Counseling Certification - American Academy of Grief Counseling
  • Google Certified Professional Cloud Architect
  • Certified Youth Mental Health Specialist (CYMHS) - National Board for Certified Counselors (NBCC)
  • Salesforce
  • CompTIA Security+

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