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Skills

  • Business operations
  • First Aid/CPR
  • Company organization
  • Payroll coordination
  • Employee satisfaction improvement
  • Supervision
  • Exit interview analysis
  • Personnel recruitment
  • Employee handbook compliance adaptation
  • Engagement survey analytics

Work Experiences

  • Reduced workers' compensation claims by implementing a corporate safety training program.
  • Used compliance tools, corrective actions, and the identification of deficiencies to reduce audit risks.
  • Achieved a 21% decrease in disruption from collective bargaining activities.
  • Achieved a successful case resolution rate of 59% %.
  • Achieved results within 2017.
  • Achieved a 44% reduction in litigation claims.
  • Boosted team accountability.
  • Worked with the legal and compliance teams to review paperwork, collect feedback, and gather data for new training processes.
  • Developed method and category strategies to implement long-term growth initiatives.
  • Oversaw the onboarding and training of over 10 new category employees, ensuring that the company's operations ran smoothly and that production was efficient with qualified candidates every year.

Summaries

  • Adept at policy alignment.
  • Accomplished Employee Relations Manager.
  • Dedicated to learning, growing, and succeeding in Human Resources.
  • Industry compliance is something about which I'm well-versed.
  • Recognized on a regular basis for outstanding performance and contributions to the Human Resources industry's success.
  • Achieved a 54% boost in employee satisfaction.
  • Client relations and workflow optimization are my specialties.
  • Accomplished at driving diversity and inclusion efforts, increasing minority representation in leadership by 62% in the Southeast. Strong advocate for open communication and cultural awareness in the workplace.
  • Achieved a 52% reduction in turnover.
  • Adept at creating strategies to improve workforce satisfaction.

Accomplishments

  • Drove regional labor relations strategy, leading to the successful negotiation of 13 collective bargaining agreements with a 37% reduction in industrial actions.
  • Led efforts to boost employee recognition through reinvigorated programs, increasing overall employee satisfaction scores by 70% in 2017.
  • Resolved product issue through consumer testing.
  • Directed a regional compliance audit in partnership with category experts, identifying and resolving 8 workplace compliance issues.
  • Analyzed exit interview data to implement retention strategies that led to a 85% reduction in voluntary resignations over 2019.
  • Led a talent management initiative for the Southeast that resulted in a 51% increase in internal promotion rates through targeted development programs.
  • Audited regional HR practices, implementing changes that reduced operational costs by 24% without compromising team morale.
  • Developed and enforced standardized HR policies across 16 branches, leading to consistent policy adherence and fewer discrepancies during audits.
  • Implemented standardized labor dispute strategies, reducing downtime from labor actions by 31% in Portland.
  • Identified and addressed high-risk employee relations issues, resulting in a 74% decrease in employee absenteeism and related costs.

Affiliations

  • American Medical Informatics Association
  • Volunteer Facilitator at the Center for Creative Leadership (CCL)
  • Faculty Member for the Corporate Training Program on Employment Law at Phoenix
  • Conflict Resolution Network Affiliate with a focus on Workplace Mediation
  • Union Labor Negotiations Representative for Ironclad Systems Advisory Panel
  • Toastmasters
  • International Council of Nurses
  • Society of Human Resource Management
  • Member of the International Public Management Association for HR (IPMA-HR)
  • Human Capital Institute (HCI) Strategic HR Business Partner Certification

Certifications

  • HRCI Global Professional in Human Resources (GPHR)
  • Certified Business Analysis Professional (CBAP)
  • Train-the-Trainer Certification (TTT) - Power BI
  • CompTIA Network+
  • CompTIA A+ Technician
  • Certified Public Accountant
  • Certified in Mental Health First Aid - Beacon Labs
  • Certified Human Resources Business Partner (HRBP) - Beacon Labs
  • Society for Industrial and Organizational Psychology (SIOP) Membership
  • Certified Mediator and Arbitrator (CMA) - Ironclad Systems

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