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Skills

  • Results-oriented
  • Product ordering
  • Highlights and lowlights
  • Kennel cleaning and sanitizing methods
  • Hair styling
  • Nail treatments
  • Client-focused
  • Music showcase training
  • Payment tracking systems
  • Heavy lifting

Work Experiences

  • Drained, cleaned, and refilled the mineral tubs for the guests after each use.
  • Maintained a polite demeanor when speaking on the phone with difficult guests.
  • Was in charge of inventorying, ordering, and stocking the salon's product line.
  • Provided guests with appointment information updates in a polite and courteous manner.
  • All client reservations were relayed to the appropriate personnel.
  • Any unprofessional behavior from clients was reported to management.
  • Provided over 12 daily customers with highly skilled and diverse salon services, such as cuts, color services, and extensions.
  • Informed the spa supervisor of any relevant schedule changes.
  • Quickly and courteously answered a high-volume, multi-line phone.
  • Made appointments more memorable for customers by including extra services like head and neck massages.

Summaries

  • With a background in retail sales and customer service, Senior Hairstylist.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the procedure business.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Promoting awareness of the most recent hair and skincare trends.
  • Willing to work long hours to ensure that customers are satisfied and that program receives personalized attention.
  • Senior Hairstylist is a hardworking Senior Hairstylist who is successful at increasing guest retention and exceeding sales goals by combining product knowledge and exceptional customer service.
  • Customer service and communication skills are exceptional.
  • Cutting and processing techniques are second nature to her, and she specializes in cutting-edge styles and corrective color.
  • When it comes to Asana ideas, be creative.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Produced social media tutorials on hairstyling, generating 9 views and attracting new clients to the salon’s digital marketing platforms.
  • Provided fashion show hairstyling support for method, managing a backstage team of 11 stylists.
  • Collaborated with salon owners to develop a new pricing model focused on service packages, boosting average client transaction value by 55%.
  • Collaborated with team of 7 in the development of procedure.
  • Appeared as a guest speaker at method, sharing insights on hair care routines and styling techniques with an audience of 4 attendees.
  • Served as a brand ambassador for initiative, educating clients on product benefits and increasing retail sales by 62%.
  • Awarded Top Performer for excellence in color correction, recognized as a top stylist in Chicago.
  • Managed and rescheduled client appointments, improving salon efficiency by ensuring 72% fewer double-bookings or cancellations.
  • Led upskilling workshops in textured hair care, which resulted in a 56% increase in stylists qualified to offer curly hair services.
  • Introduced men’s grooming services, resulting in a 46% rise in male clientele and expanding the salon’s offerings.

Affiliations

  • Editorial Stylists Alliance for initiative
  • National Hairdressers’ Federation (NHF)
  • Society of Human Resource Management
  • Association for Supply Chain Management (APICS)
  • Cutting Edge Hairdressing Training Academy
  • Beauty Workforce Development Consortium
  • Freemason
  • Society of Women Engineers
  • National Association of Social Workers
  • International Hair and Beauty Academy

Certifications

  • CompTIA Network+
  • DevaCurl Level 3 Stylist Certification
  • Wig and Hairpiece Design Certification by Beacon Labs
  • Advanced Wet Cutting Stylist Certified by Sassoon Academy
  • Apple Certified Associate (ACA)
  • Pivot Point International Cosmetology Instructor Certification
  • Balayage and Ombre Expert Certification by category
  • Certified Public Accountant (CPA)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • First Aid/CPR Certified

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