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Skills

  • Continuous Improvement Mindset
  • Team management
  • Regulatory compliance
  • Conducting investigations
  • Cross-functional team collaboration
  • Food Safety Compliance
  • Workflow Optimization
  • Relationship development
  • Team training and development
  • Risk management

Work Experiences

  • Transported ServiceNow to the past year customer locations.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Completed resolutions within two years.
  • Achieved a 82% reduction in audit remediation timelines.
  • Assisted legal and risk departments.
  • Analyzed business contracts for compliance.
  • Acted as primary point of contact for external auditors, preparing and coordinating 15 successful regulatory reviews each year.
  • Oversaw quality programs aimed at reducing late compliance activities.
  • Worked with the contract team to review client contracts and facilitate compliance training for employees.
  • Aligned audit plans with strategic objectives.

Summaries

  • Within Miscellaneous, senior Internal Compliance Auditor and outstanding performer in client relations and project management.
  • Adept at leveraging data-driven auditing techniques that improved audit transparency and reduced discrepancies by 47%, driving operational excellence.
  • Compliance Manager with experience developing quality assurance programs on the ground.
  • Acted as the primary point of contact for external auditors.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Quality-oriented and diligent, with demonstrated abilities in identifying problems, developing solutions, and implementing corrective actions.
  • Costs were consistently reduced while profits were increased.
  • Consistently improved compliance performance by 44%.

Accomplishments

  • Led the harmonization of regional audit practices across multiple business units, raising regional compliance rates by 34%.
  • Spearheaded an audit of information security practices, identifying 4 vulnerabilities and contributing to 78% improvement in data protection compliance.
  • Conducted in-depth internal audits and provided management with actionable insights, reducing compliance gaps by 76%.
  • Automated audit reporting and analysis tools using ServiceNow, reducing manual auditing efforts and improving efficiency by 72%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Analyzed and resolved discrepancies in compliance audit findings that helped recover $3 in missed revenue.
  • Identified gaps in corporate social responsibility practices and provided solutions, minimizing compliance risks by 39%.
  • Implemented a vendor compliance review system that ensured full adherence to corporate policies, reducing vendor-related risks by 47%.
  • Developed and implemented a compliance audit strategy, which resulted in 40% faster identification of policy violations.

Affiliations

  • Project Management Institute
  • Freemason
  • Society of Women Engineers
  • International Chamber of Commerce (ICC) Compliance Network – Focused on cross-border regulatory compliance
  • Toastmasters
  • Lions Club
  • Rotary International
  • Global Compliance Network – Contributor to compliance discussion forums since 2022
  • Certified Information Systems Auditor (CISA) – Achieved certification in 2015, focused on IT compliance
  • Public Company Accounting Oversight Board (PCAOB) – Engaged with PCAOB standards for internal audits

Certifications

  • Fellow of the Life Management Institute (FLMI)
  • Google Certified Professional Cloud Architect
  • Certified Bank Auditor (CBA)
  • Certified Financial Services Auditor (CFSA)
  • Certified Public Accountant
  • Salesforce
  • Certified Ethical Hacker (CEH)
  • ServSafe
  • Project Management Professional (PMP)
  • CompTIA Network+

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