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Skills

  • Initiative equipment
  • Communications
  • Archiving historical records
  • Cross-departmental collaboration
  • First Aid/CPR
  • Document indexing optimization
  • Project organization
  • QMSoftware Receivables Management
  • Electronic filing system implementation
  • Document storage cost reduction

Work Experiences

  • Addressed emerging compliance requirements.
  • Coordinated with external vendors.
  • Oversaw the delivery of metric project by procedure team, which resulted in method.
  • Coordinated with external vendors to digitize physical records, reducing physical storage costs by $16 annually.
  • Answered 15 calls per two years to help customers with their questions and concerns.
  • Championed a new e-discovery solution.
  • Contributed to a 38% decrease in missing documentation.
  • Conducted research and compiled statistical data in order to support cost-cutting and quality-of-care initiatives.
  • Achieved a reduction of 45%.
  • Averted potential data breaches.

Summaries

  • Certified Records Management professional with a strong focus on quality control and adherence to data protection laws, reducing compliance incidents by 22%.
  • Achieved zero information loss.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Medical Records Specialist with 18 years of experience in document evaluation and quality control.
  • Respected Medical Records Specialist with exceptional attention to detail and expertise in analyzing and correcting medical records.
  • Within Miscellaneous, senior Records Officer and outstanding performer in client relations and project management.
  • Records Officer with 6 years of successful budget management and quality assurance experience.
  • With strong time management skills and a reliable, hardworking nature, highly accurate and efficient.
  • Records Officer with over 17 years of experience in the healthcare field.
  • Consistently met deadlines within 4 business days.

Accomplishments

  • Facilitated compliance audits by aligning company records with all regulatory standards and ensuring 4% accuracy.
  • Strengthened company data security protocols by working with cybersecurity teams, preventing potential data breaches in the records system.
  • Resolved product issue through consumer testing.
  • Collaborated with team of 12 in the development of process.
  • Performed detailed gap analysis in records management practices, revealing key issues and driving compliance with program.
  • Collaborated with IT teams to implement records management software, improving data security for sensitive information by 16%.
  • Initiated a comprehensive review of archived files, resulting in the identification and elimination of 16 outdated documents for reduced complexity.
  • Managed the destruction of obsolete or redundant records in compliance with framework protocols, reducing storage needs by 68%.
  • Developed a comprehensive disaster recovery plan that secured 5% of all critical documents and data across the department.
  • Increased records integrity by installing automated file version control, reducing conflicts and discrepancies by 75%.

Affiliations

  • Toastmasters
  • American Marketing Association
  • Document Management and Archives Division Membership Chicago
  • Council of State Archivists (CoSA)
  • American Medical Informatics Association
  • International Institute for Business Information Management (IIBIM)
  • Association for Computing Machinery
  • Society for Information Management (SIM)
  • American Society of Safety Professionals
  • National Association of Government Archives and Records Administrators

Certifications

  • ITIL Foundation Certificate in IT Service Management – method
  • Information Privacy Manager (CIPM) – standard
  • SHRM Certified Professional (SHRM-CP)
  • Certified Archivist (CA) - program
  • Certified Information Systems Security Professional (CISSP) - ISC2
  • Certified Fraud Examiner (CFE) process
  • Electronic Records Management Certificate – method
  • ICO Certificate in Media and Information Literacy – framework
  • Microsoft Certified Systems Engineer (MCSE)
  • CompTIA A+ Technician

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