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Skills

  • Mail handling
  • Travel planning
  • MEDISOFT proficient
  • Restocking supplies
  • Workflow planning
  • Flexible
  • School records monitoring
  • Budgets
  • Customer service excellence
  • G Suite knowledgeable

Work Experiences

  • Was the main point of contact for anyone needing access to the building or parking validations.
  • Got better.
  • Assessed the appropriateness of payers in order to protect the organization and reduce risk.
  • Was in charge of controlling access to the building and issuing key cards to employees and visitors.
  • Examined how to effectively manage warehouse inventories by utilizing business items.
  • Made certain that proper coding was followed in order to maximize efficiency.
  • Was in charge of managing and controlling office supply inventory in order to ensure that orders were placed on time and that depleted stock was requisitioned.
  • Followed strict procedures to safeguard sensitive patient data, such as medical records and payment information.
  • Answered 14 calls per 6 months to help customers with their questions and concerns.
  • Managed

Summaries

  • Salesforce and SAP expertise, with a typing speed of 15 WPM.
  • Managing files, directing visitors, and restocking office supplies like paper and snacks are all skills I have.
  • Individual who is tech-savvy and knows a lot about Power BI and Adobe Creative Suite.
  • Experienced Insurance Verification Specialist with Microsoft Office Specialist Certification and a track record of success in industry-leading companies.
  • Bringing a detail-oriented and decisive nature to the table, as well as sound judgment, multitasking skills, and a self-motivated attitude.
  • Detail-oriented clerical team member looking for work experience in the initiative industry.
  • Professional Administrative Assistant with 2 years of experience in a variety of office settings.
  • Smooth office procedures and strong client and supplier relationships are two of her strong suits.
  • Receptionist who is knowledgeable and professional and has experience with administrative support and customer service.
  • Working with stressed, confused, and upset people who need benefits information and supportive guidance to navigate method systems is one of my specialties.

Accomplishments

  • Mastered reconciliation of patient accounts using Workday, improving collection turnaround by 21%.
  • Data Reporting: Compiled statistical data, such as patient admissions, discharges, deaths, births and types of treatment given.
  • Updated and maintained company database to reflect current and accurate client records for more than 7 accounts.
  • Helped reduce the organization's total write-offs by 7 following negotiations with insurance carriers for non-covered services.
  • Ensured HIPAA compliance during patient onboarding and insurance verification processes, reducing risk of compliance breaches by 37%.
  • Earned “Excellence Award” in 2016.
  • Scheduling: Communicated with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
  • Inventory Management: Managed inventory and office budgeting for supplies for busy office of 18.
  • Collaborated with team of 5 in the development of framework.
  • Led continuous process improvement efforts which lowered the average insurance verification time from 18 months to under 18 months.

Affiliations

  • Healthcare Financial Management Association (HFMA)
  • Participant in the Insurance Verification Technology User Group
  • American Health Information Management Association (AHIMA)
  • American Medical Informatics Association
  • Lions Club
  • Rotary International
  • American Society of Safety Professionals
  • Patient Financial Services Association (PFSA)
  • Certified Medical Reimbursement Specialist (CMRS) Certification
  • Insurance Verification Specialist Network (IVSN)

Certifications

  • Certified Professional Compliance Coach (CPCC) — Harbor & Co.
  • First Aid/CPR Certified
  • Insurance Billing and Coding Specialist — National Healthcareer Association (NHA)
  • Certified Public Accountant
  • Insurance Claim Reviewer Certification — Cedar Works
  • CompTIA A+ Technician
  • Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)
  • Salesforce
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Health Data Analyst (CHDA) - American Health Information Management Association (AHIMA)

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