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Skills

  • MS Office
  • Project organization
  • Customer needs assessment
  • Process improvement
  • Customer satisfaction
  • Communications
  • Business operations
  • Weekly Payroll
  • Problem resolution
  • First Aid/CPR

Work Experiences

  • Copied, logged, and scanned supporting documents before filing everything in the client's files.
  • Achieved an above-average promotion rate within one year.
  • Applied effective risk management strategies.
  • Achieved a 20% reduction in project delivery times.
  • Allocated resources for multi-million-dollar projects.
  • Created a new employee evaluation process that resulted in significant performance improvements.
  • Achieved all critical milestones.
  • Achieved annual savings of $3.
  • Transported HubSpot to two years customer locations.
  • Oversaw the delivery of program project by system team, which resulted in metric.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Leading teams on program, framework, and metric projects is something I've done before.
  • Dedicated to learning, growing, and succeeding in Computers Software.
  • Motivated Lead Project Manager with experience managing large-scale projects, including budgeting and administration.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Highly organized, methodical, and skilled at bringing high-performance teams together.
  • Recognized on a regular basis for outstanding performance and contributions to the Computers Software industry's success.
  • Lead Project Manager with 13 years of successful stakeholder engagement and project management experience.
  • Achieved a 73% promotion rate within one year.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Spearheaded the planning and execution of 12 large-scale projects in Computers Software, generating total savings of $10.
  • Reduced strategic planning lead time by 2 days through automation and business process reengineering.
  • Reduced vendor-related expenses by $6 annually through improved oversight and procurement strategies.
  • Resolved product issue through consumer testing.
  • Managed cross-border teams across 7 countries, ensuring alignment across international projects and reducing productivity gaps by 64%.
  • Collaborated with team of 13 in the development of metric.
  • Increased project completion rate by 17% through proactive risk management and resource coordination.
  • Coordinated post-implementation reviews and integrated learnings into future projects, improving outcomes by 27%.
  • Developed data-driven reports to track project KPIs, enhancing decision-making and team productivity by 59%.
  • Collaborated with stakeholders across framework, ensuring alignment with project objectives and reducing scope creep.

Affiliations

  • Mentor, Women in Project Management Leadership group
  • Member, International Project Management Institute
  • Lean Six Sigma Green Belt Certification, awarded 2020
  • Senior Member, Global Water Management Program (GWMP)
  • Society of Human Resource Management
  • Jaycees
  • Project Management Professional (PMP) Certification, earned 2018
  • American Medical Informatics Association
  • Association for Computing Machinery
  • International Association of Administrative Professionals

Certifications

  • Professional Scrum Master (PSM) - Summit Group
  • Certified Information Systems Security Professional (CISSP) - (ISC)²
  • Certified Business Analysis Professional (CBAP) - program
  • CompTIA Network+
  • SHRM Certified Professional (SHRM-CP)
  • Cisco Certified Network Associate (CCNA)
  • Apple Certified Associate (ACA)
  • Project Management Professional (PMP) - Ironclad Systems
  • CompTIA Project+ - Computing Technology Industry Association
  • Microsoft Certified Systems Engineer (MCSE)

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