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Skills

  • Agile Sprint Planning
  • Business Planning
  • Problem resolution
  • Risk mitigation strategies
  • Budgets
  • Vendor negotiation
  • Process improvement
  • Effective meeting facilitation
  • Team building
  • Strategic planning

Work Experiences

  • Developed, managed, and implemented a business plan, as well as communicated the company's vision and goals to motivate teams.
  • Assessed employee performance over a 18 months period and provided constructive feedback to help them improve.
  • Led an overhaul of the company's best practices, which resulted in significantly higher employee retention rates and a top-ranking as an industry leader.
  • Used forecasting to figure out what changes needed to be made in the supply chain.
  • Achieved Employee of the Year.
  • Achieved a 75% improvement in communication clarity.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Achieved a 83% boost in efficiency.
  • Reviewed established policies and procedures in order to assume temporary leadership roles, motivate employees, and ensure that process operations ran smoothly.
  • Devised, implemented, and tracked processes to improve long-term business success and profit margins by 9%.

Summaries

  • Expertise in technology and product development.
  • Professional with over 11 years of experience as a manager for a $7 several months revenue-generating company.
  • Ability to use sound judgment and independent decision-making skills to positively impact company success.
  • Group Project Leader with 12 years of successful team leadership and process improvement experience.
  • To take on a new role in a program setting, I'm ready to offer exceptional leadership and planning abilities.
  • Group Project Leader is a multi-talented Group Project Leader who is consistently rewarded for planning and operational improvements.
  • Collaborative, with a commitment to collaborating with coworkers to foster an engaged, empowering work environment.
  • Focused on ensuring smooth financial, personnel, and operational operations.
  • Mentoring and challenging team members to meet and exceed company goals is something I'm passionate about.
  • Workflow optimization, stakeholder engagement, and cross-functional collaboration are all well-trained.

Accomplishments

  • Documented and resolved framework which led to method.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Facilitated change management workshops for 13 team members, fostering workplace adaptability and improving team cohesion by 46%.
  • Developed and implemented a risk mitigation strategy that reduced project delays by 52% and improved client satisfaction by 53% %.
  • Led performance reviews and continuous feedback loops for team members using KPI measurements, increasing productivity by 74% within several months.
  • Collaborated with external consultants to implement Tableau, reducing technical debt by 77% and accelerating software delivery timelines.
  • Nurtured key client relationships, which led to a 71% increase in repeat business, contributing an additional $16 in revenue over three years.
  • Implemented KPI-driven performance reviews, resulting in a 70% improvement in project delivery accuracy over several months.
  • Resolved product issue through consumer testing.
  • Led Six Sigma-compliant projects with zero non-conformances, ensuring adherence to industry standards and best practices.

Affiliations

  • Professional Scrum Product Owner (PSPO) Certification
  • Association for Computing Machinery
  • Association for Operations Management (APICS)
  • International Institute of Business Analysis (IIBA)
  • Toastmasters
  • The Institute for Agile Management (IAM)
  • Certified Change Management Professional (CCMP) through ACMP
  • Lean Enterprise Institute (LEI)
  • International Council of Nurses
  • American Marketing Association

Certifications

  • Certified Information Systems Security Professional (CISSP) - Northwind
  • SAFe Scrum Master (SSM) - Harbor & Co.
  • Lean Six Sigma Green Belt Ironclad Systems
  • Google Certified Professional Cloud Architect
  • Cisco Certified Network Associate (CCNA)
  • ServSafe
  • Program Management Professional (PgMP) - Brightline
  • CompTIA Security+
  • DevOps Foundation Certification Summit Group
  • Certified Professional in Project Management (CPPM) – Summit Group

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