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Skills

  • Air, sea, and road transportation coordination
  • Container loading and weight distribution
  • ISO 9001 Standards Implementation
  • Quality control
  • Export and import documentation preparation
  • Communications
  • Proficiency with ERP/WMS systems
  • KPI monitoring and reporting
  • Carrier communication and relationship building
  • Project organization

Work Experiences

  • Coordinated the tracking and delivery of international shipments using Power BI, resolving customs delays for key client orders to Boston.
  • Collaborated with vendors to plan more than 17 daily pickups and weekly deliveries.
  • Analyzed shipment weight and volume trends, identifying opportunities for pallet reconfiguration and cutting annual shipping costs by $7.
  • Collaborated with suppliers to resolve over 4 critical shipment issues, ensuring on-time arrivals and preserving key vendor relationships.
  • Cut fleet management costs by 3.
  • Was successful in resolving issues with shipments, such as damaged materials and shortages, by working effectively with shippers.
  • Cleared deliveries within 15 hours.
  • Designed and executed logistics solutions that minimized backorders and increased customer satisfaction by 29% in 2020.
  • Achieved a 69% reduction in shipping discrepancies by enforcing compliance with standardized documentation and labeling procedures.
  • Cut annual shipping costs by $3.

Summaries

  • Achieved outstanding KPI results across multiple regions.
  • Achieved time-sensitive cross-border deliveries.
  • Addressed complex supply chain needs.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Logistics Shipping Coordinator with 10 years of successful team leadership and client relations experience.
  • Strengths in data analysis and project management backed up by Transportation training.
  • Costs were consistently reduced while profits were increased.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.
  • Achieved 40% higher service levels for key accounts.
  • Strong record-keeping and planning skills.

Accomplishments

  • Developed and maintained relationships with third-party carriers, lowering average shipping rates by $18 per load.
  • Monitored warehouse key performance indicators, identifying inefficiencies and improving fulfillment speed by 18%.
  • Led efforts to improve packaging and material handling processes, decreasing product damage in transit by 72% %.
  • Developed and executed export/import documentation processes, ensuring 100% compliance with international regulations.
  • Implemented a dynamic freight scheduling system, reducing delivery lead times by 2 days.
  • Ensured compliance with Lean during loading processes, maintaining a 13-year accident-free work environment.
  • Successfully decreased shipping-related backorders, improving customer satisfaction metrics by 31% in 2022.
  • Reduced order picking errors by 24% by introducing a barcode scanning integration to the warehouse management system.
  • Collaborated with team of 7 in the development of framework.
  • Gathered freight data and presented cost-saving reports to upper management, leading to a transportation budget reduction of 35% %.

Affiliations

  • Transported Asset Protection Association (TAPA)
  • World Trade Centers Association (WTCA)
  • American Society of Safety Professionals
  • Lions Club
  • National Association of Social Workers
  • Transportation Intermediaries Association (TIA)
  • Association of Information Technology Professionals
  • International Air Transport Association (IATA)
  • Rotary International
  • American Medical Informatics Association

Certifications

  • Freight Forwarder Diploma Harbor & Co.
  • Lean Six Sigma Green Belt Ironclad Systems
  • Certified Hazardous Materials Manager (CHMM) by IHMM
  • DOT Hazardous Materials Transportation Certification
  • Certificate of Completion in Transit Scheduling and Routing Lakeside Partners
  • CargoWise One Certification Microsoft Excel
  • Certified Public Accountant
  • Certified Customs Specialist (CCS) by the National Customs Brokers & Forwarders Association of America (NCBFAA)
  • International Import Export Certificate by Summit Group
  • Advanced Diploma in Supply Chain and Logistics Management Brightline

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