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Skills

  • Customer complaint reduction strategies
  • Customer service
  • Project organization
  • Business operations
  • Preventive control implementation
  • Regulatory compliance
  • FDA & USDA Compliance
  • Cross-functional team collaboration
  • Food Safety and Quality Management Systems (FSQMS)
  • Problem resolution

Work Experiences

  • Achieved 2 consecutive years of compliance.
  • Achieved a 63% reduction in workplace contamination incidents.
  • Developed successful hygiene programs based on techniques such as atmospheric monitoring and noise surveys to provide ongoing worker support.
  • Collaborated with regulatory agencies to revise food safety guidelines, influencing policy changes that resulted in safer operational practices in Seattle.
  • Saved $16 by putting in place cost-cutting measures that addressed long-standing issues.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Had an excellent attendance record and was always on time for work.
  • Solved process issues, improved operations, and provided excellent customer service.
  • Collaborated with regulatory agencies.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.

Summaries

  • Designing and implementing procedures to reduce and mitigate worker risk is a strong suit.
  • Strengths in project management and performance reporting backed up by Construction training.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved top-tier certification for the company in 2018.
  • Achieved a 83% reduction in product contamination rates by implementing robust microbiological testing and supplier monitoring procedures.
  • Advanced method and framework issues training.
  • Aligned with FDA regulations.
  • Adept at designing sanitation training modules that improved food safety performance across teams by 34%, training over 16 team members.
  • Achieved a 81% reduction in food safety violations.
  • Avoided 3 potential cross-contact cases.

Accomplishments

  • Resolved product issue through consumer testing.
  • Decreased warehouse storage-related contamination risks by 53% through strict enforcement of pest control and cleaning schedules.
  • Enforced regulatory compliance during daytime/nighttime operations with on-site inspections, minimizing risks and ensuring a metric% violation rate.
  • Documented and resolved method which led to system.
  • Conducted pre-audit walkthroughs and team prep, which helped pass Lean audits with method, leading to Outstanding Service Award recognition.
  • Achieved supplier certification standards from framework, minimizing the risk of supply chain non-conformities by 37%.
  • Led facility through 2 consecutive years of successful third-party audits with zero critical findings, resulting in ongoing metric certifications.
  • Developed and delivered 5 hours of bilingual food safety and hygiene training, improving employee comprehension and reducing non-compliance events by 22%.
  • Reduced non-compliance incidents in packaging areas by 44% through the instatement of visual management systems and cleaner zoning.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • National Egg Regulatory Officials (NERO)
  • International Association of Administrative Professionals
  • American Society of Safety Professionals
  • Global Food Safety Initiative (GFSI)
  • International Association for Food Protection (IAFP)
  • Safe Quality Food (SQF) Institute
  • Jaycees
  • American Frozen Food Institute (AFFI)
  • American National Standards Institute (ANSI) - Food Safety Programs
  • Society of Women Engineers

Certifications

  • Certified Training in Hazard Analysis and Risk-Based Preventive Controls by FSPCA
  • SHRM Senior Certified Professional (SHRM-SCP)
  • HACCP Plan Development and Implementation by NEHA
  • CFH (Certified Food Handler) by Illinois
  • Allergen Management Training by method
  • Certified Professional – Food Safety (CP-FS) by NEHA
  • Certificate in Sanitation Control Procedures for Food Processing by method
  • HACCP Validation & Verification Training by ASI Food Safety
  • Environmental Monitoring and Listeria Control Certification by Beacon Labs
  • Cisco Certified Internetwork Expert (CCIE)

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