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Skills

  • Women's health exams
  • BAC screening/drug screen collection
  • Audiometer reading
  • Intravenous therapy
  • Small Group Instruction
  • Policy and program development
  • Clinical judgment
  • MS Office
  • Emergency Medical Technician (EMT) certification
  • Neurology expert

Work Experiences

  • Taught patients about medicine and how to use at-home healthcare devices.
  • Kept track of everything.
  • Kept track of compliance, care, and quality issues and escalated them as needed.
  • Managed
  • Developed a system-wide communication strategy for customer service excellence.
  • Met departmental goals and objectives by implementing new in-patient care processes and standards.
  • Was in charge of compiling and reviewing medical records.
  • Aided
  • Kept track of my interactions with prospects, their families, and advisors, as well as developing relationships with potential referral sources.
  • Developed individualized service or program plans based on the history and preferences of residents.

Summaries

  • Patient assessment, medication administration, and health education are all skills she possesses.
  • Committed to the long-term care industry, with expertise in Medicaid statutes and management information systems.
  • Patient care, education, and counseling are all areas in which she excels.
  • Interested in bringing leadership and clinical expertise to a hospital with room for advancement.
  • Exceptional organizational skills, as well as a track record of effective communication with patients, families, and healthcare providers.
  • Strong ability to communicate with patients and staff in a clear and effective manner.
  • With a gift for leading by example, she excels at providing comprehensive patient care and education.
  • Compassionate Quality Improvement Coordinator working in framework settings to improve care plans.
  • Proven ability to excel at a variety of sales approaches and techniques that build trusting relationships, productive communications, and long-term relationships.
  • Committed to providing high-quality care to a diverse patient population as part of a larger team.

Accomplishments

  • Human Resources: Assisted in new hire process by calling and scheduling appointments with candidates, filling out County required paperwork for new hires, and preparing new hire manuals.
  • Documentation: Documented patient information obtained from intake interviews.
  • Training: Trained team of staff nurses in medical office procedures to ensure consistent quality of care.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Human Resources: Assisted in new hire process by calling and scheduling appointments with candidates, filling out required paperwork and preparing new hire manuals.
  • Accurately verified patient insurance information, improving eligibility verification rates to 38%, reducing delays in patient care.
  • Entered patient demographics and medical history into procedure efficiently and with 55% accuracy, optimizing patient record management.
  • Clinical Skills: Monitored patients' respiration activity, blood pressure and blood glucose levels in response to medical administration.
  • Custodial Duties: Kept linen and utility areas clean, emptied and cleaned urinals and bedpans, removed dirty linens from hampers.
  • Home Aid: Assisted patients with bathing, dressing, daily hygiene and grooming. Provided patients with transportation to and from medical appointments.

Affiliations

  • Affiliation with the National Association of Medical Staff Services (NAMSS)
  • Project Management Institute
  • Participant in the Medical Receptionist Course from Harbor & Co.
  • National Association of Healthcare Access Management (NAHAM)
  • American Society of Safety Professionals
  • Society of Human Resource Management
  • Freemason
  • American Marketing Association
  • Healthcare Compliance Certification Board (HCCB) Certified
  • National Association for Health Professionals (NAHP) Membership

Certifications

  • ANA Certified in Diabetes Management
  • Salesforce
  • Current OSHA certification
  • First Aid/CPR Certified
  • Pediatric Life Support (PALS)
  • Apple Certified Associate (ACA)
  • CPR certified through American Heart Association
  • Certified Nurse Educator
  • AHA Healthcare Provider CPR
  • Certified Public Accountant (CPA)

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