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Skills

  • Computer application knowledge
  • Effective multi-tasker
  • Cash drawer management
  • Security monitoring
  • Fluent in Spanish
  • Price memorization
  • Territory Sales Experience
  • Outgoing personality
  • Computer literate
  • Flexibility

Work Experiences

  • Piled trays high with extras like eating utensils, napkins, and condiments.
  • Was in charge of loading customer bags into cars.
  • Trimmed, rotated, culled, crisped, and watered it to keep produce fresh and appealing.
  • Planned ahead of time for large parties and reservations, anticipating the need for planning and staffing.
  • Verified over $3 in cash and credit payments on a daily basis.
  • I'm an expert baker of artisan breads and pastries.
  • Handled POS transactions such as checks, cash, credit card purchases, and refunds.
  • Educated customers about promotions to increase sales.
  • Assisted customers in locating appropriate products and made recommendations.
  • Helped with inventory management, including product counts and audits.

Summaries

  • Upselling target items and providing positive customer experiences to increase loyalty and repeat business.
  • Excellent communication and detail-oriented skills.
  • Through top management skills and business acumen, a talented bar management professional can maximize team performance and bar sales.
  • Food Clerk who is trustworthy and dedicated, with 10 years of experience serving customers and running the register.
  • Increased sales in the past by promoting current deals.
  • Food Clerk is a friendly, helpful Food Clerk who is punctual and willing to work a flexible schedule.
  • Experienced bartender with a track record of success in all aspects of restaurant management.
  • Food Clerk with over 18 years of experience in customer service environments.
  • Food Clerk with a strong work ethic, interpersonal skills, and experience in customer service.
  • Capable of cooking, mixing ingredients, and keeping food prep areas clean.

Accomplishments

  • Consistently received a 100% rate of customer satisfaction.
  • Consistently rated "excellent" in customer surveys regarding server friendliness, promptness and attentiveness.
  • Supervised a team of 11 clerks, focusing on teamwork and time management during high-demand periods leading to a 45% improvement in daily task completion rates.
  • Supported front-end operations during peak hours, processing 12 transactions per shift with a transaction error rate of less than 45% %.
  • Improved shelf labeling and product arrangement in the framework, which contributed to a 27% increase in customer purchase volume.
  • Sustained a high performing team and minimized employee turnover.
  • Earned a 10% bonus for successfully up-selling the most items from the restaurant's new summer menu.
  • Spearheaded the early identification and reporting of damaged goods, improving product quality control efforts and reducing customer returns by 59% %.
  • Won “program” Award for category.
  • Served an average of 12 customers per shift with a focus on personalized service, achieving a customer satisfaction score of 85% over 6 months.

Affiliations

  • American Society for Quality (ASQ) - Food, Drug & Cosmetics Division
  • Grocery Supply Chain Management Society (GSCMS)
  • Community Food Security Coalition (CFSC)
  • Consortium for Foodservice Advancement
  • North American Association of Food Equipment Manufacturers (NAFEM)
  • Grocery Manufacturers Representatives Network
  • Association of Information Technology Professionals
  • Project Management Institute
  • Society for Hospitality and Foodservice Management (SHFM)
  • National Grocers Association (NGA)

Certifications

  • Project Management Professional (PMP)
  • Cash Handling and Loss Prevention Certification - metric
  • Certified Food & Beverage Executive (CFBE) - Vantage
  • Certified Business Analysis Professional (CBAP)
  • Food Handler Safety Training Card (Health Card) - Texas
  • Retail Environment Cleanliness and Sanitation Certification - process
  • Certified Foodservice Professional (CFSP) - Meridian
  • SHRM Certified Professional (SHRM-CP)
  • Food Safety Manager Certification (FSMC) - Brightline
  • Certified Retail Associate - standard

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