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Skills

  • Grounding
  • Electrical and mechanical system repair
  • Customer service
  • Team management
  • Relationship development
  • OSHA compliance
  • Business operations
  • Inventory management
  • Multi-site project coordination
  • Project organization

Work Experiences

  • Completed more than 8 tower height rescues during 2016, ensuring the safety of all crew members through steadfast adherence to OSHA guidelines.
  • Collaborated with transport teams to deliver tower materials and machinery to remote areas, ensuring proper clearance from residential zones.
  • Had an excellent attendance record and was always on time for work.
  • Achieved 35% uptime.
  • Climbed and serviced towers up to standard feet.
  • Cabled and connected remote radio heads, ensuring seamless communication between towers and base stations.
  • Achieved a 78% reduction in network latency.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Working with Microsoft Excel, Tableau, and ServiceNow gave me a lot of experience.
  • Co-developed a new tower build scheduling process.

Summaries

  • Committed to maintaining flawless safety records, regularly inspected tower equipment according to method resulting in Employee of the Year for safety.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved a 57% reduction in service disruptions.
  • Accomplished in configuring and maintaining remote radio heads for seamless communication flow between cellular towers and operational hubs.
  • Adhered to FCC and OSHA standards.
  • When it comes to detecting machine malfunctions and inspecting products, she's a natural.
  • Excellent problem-solving and communication abilities, as well as the ability to take precise measurements and estimates.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • Capable of managing full-spectrum tower maintenance, from antenna alignment to grounding system optimization, ensuring reliable telecom services for clients.
  • Committed to maintaining flawless safety records.

Accomplishments

  • Spearheaded a preventive maintenance program, leading to a 46% % reduction in unexpected tower failures over 18 months.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Reduced troubleshooting time by 82% % by implementing state-of-the-art diagnostic software on legacy tower equipment.
  • Configured and optimized microwave technology equipment leading to a 39% % improvement in signal strength across 17 miles.
  • Streamlined tower inspections by implementing drone-based assessments, reducing visual inspection time by 18 hours per site.
  • Successfully climbed and serviced cell towers up to metric feet, maintaining network uptime of 24% % in the Southwest.
  • Collaborated with team of 7 in the development of category.
  • Improved safety protocols for working at height by introducing new weather tracking systems, reducing weather-related incidents by 57% %.
  • Collaborated with cross-functional teams to enhance site safety protocols, resulting in a 25% % decrease in workplace accidents.
  • Optimized fiber optic backhaul setups, enabling fast, robust data transmission from towers and improving network performance metrics by 20% %.

Affiliations

  • Membership with Telecom Infrastructure Foundation focusing on rural broadband expansion
  • International Council of Nurses
  • Toastmasters
  • National Association of Social Workers
  • Collaboration with National Electrical Contractors Association (NECA) on power systems
  • Active participant in Small Cell Forum (SCF) for network densification
  • Participation in National Electrical Safety Code (NESC) Compliance Training
  • Wind Turbine Technician Certification as part of cross-disciplinary training
  • American Medical Informatics Association
  • Cell Tower Technicians Network (CTTN) Member

Certifications

  • ComTrain Tower Climber Safety & Rescue Certification
  • Project Management Professional (PMP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Tower Safety Professional (CTSP) by NATE
  • Effective Rigging and Hoisting Techniques Certification by ComTrain
  • Certified Business Analysis Professional (CBAP)
  • Google Certified Professional Cloud Architect
  • Fall Protection Competent Person Certification
  • Network Infrastructure Design Professional (NIDP) by SCTE
  • Ground-Based Radio Frequency (RF) Technician Certification

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