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Skills

  • Trained in defensive tactics
  • Supervising residents
  • Risk and needs assessments
  • Group therapy
  • Substance abuse
  • Probation condition enforcement
  • Drug diversion understanding
  • Conflict resolution techniques
  • Risk Assessment Analysis
  • Familiarity with cognitive-behavioral interventions

Work Experiences

  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Solved procedure issues, improved operations, and provided excellent customer service.
  • Achieved results after 6 months.
  • Oversaw the delivery of category project by metric team, which resulted in initiative.
  • Achieved 53% reduction in aggressive incidents.
  • Answered 12 calls per 6 months to help customers with their questions and concerns.
  • Balanced legal mandates and therapeutic needs.
  • Assessed offender risk.
  • Aided reintegration efforts.
  • Achieved a 61% improvement in stability post-release.

Summaries

  • Adaptable and focused, with a strong desire to succeed.
  • Interviews offenders, keeps track of them, and gives accurate testimony.
  • Assisted over 4 offenders.
  • Goal-oriented with experience in case management and collaborative support with social service agencies.
  • Achieved a 64% improvement in therapy completion rates.
  • Compiled detailed progress reports for judicial review.
  • Achieved measurable reductions in recidivism.
  • Avoided 15 curfew violations.
  • Collaborated with specialists in social work.
  • The ability to form fruitful relationships that yield results.

Accomplishments

  • Authored a structured manual for motivational interviewing techniques, now used broadly department-wide, increasing probationer engagement in rehabilitation programs by 38%.
  • Facilitated family counseling sessions for offenders, improving familial support systems and leading to a 84% improvement in court compliance rates.
  • Participated in cross-disciplinary meetings with social workers and law enforcement to improve coordination in supervision, decreasing violation occurrences by 80% over several months.
  • Led a specialized caseload focusing on gang-affiliated individuals, reducing reoffender activity by 78% with new intervention strategies.
  • Served as a liaison between community courts and mental health providers to align probation conditions with therapeutic needs, resulting in 15% of offenders completing probation without incident.
  • Assisted in the redesign of the officer training program, integrating evidence-based practices and improving new hire preparedness by 76%.
  • Resolved product issue through consumer testing.
  • Enforced mental health court orders while maintaining a therapeutic rapport with offenders, contributing to a 16% decrease in recidivism among category offenders.
  • Directed a review and revision process for departmental standard operating procedures, reducing procedural delays and positively impacting time-to-case resolution by 10 days.
  • Developed a streamlined documentation process for probation officers, reducing administrative tasks by 54% and allowing for more effective supervision time.

Affiliations

  • International Association of Administrative Professionals
  • National Organization of Black Law Enforcement Executives (NOBLE)
  • Criminal Justice Academic & Professional Association
  • National Association of Drug Court Professionals (NADCP)
  • National Association of Probation Executives (NAPE)
  • United States Probation and Pretrial Services Association
  • American Jail Association (AJA)
  • National Criminal Justice Association (NCJA)
  • International Council of Nurses
  • Coalition for Juvenile Justice (CJJ)

Certifications

  • CompTIA A+ Technician
  • SHRM Certified Professional (SHRM-CP)
  • CompTIA Security+
  • Project Management Professional (PMP)
  • Parole Officer Academy Graduation – program
  • Certified Mental Health First Aid (CMHFA) – National Council for Mental Wellbeing
  • ServSafe
  • Apple Certified Associate (ACA)
  • Basic Probation Officer (BPO) Certification – process
  • Peace Officers Standards and Training (POST) Certification – Texas

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