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Skills

  • Content creation for student outreach
  • Project management
  • Communications
  • Operational improvement
  • Presentation skills
  • Community engagement
  • MS Office
  • Collaborative teamwork
  • Organization
  • Team management

Work Experiences

  • Achieved a 83% improvement in engagement from targeted schools.
  • Devised strategies to cut costs, modernize operations, and revamp procedures to improve the institution's operations.
  • Improved program operations by streamlining processes in order to take advantage of new educational trends.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Assisted in the transition to a paperless application system, increasing operational efficiency by 17% and reducing paper use by 3 reams per year.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Increased the effectiveness of department personnel by conferring with Admissions Interns to rebalance classes, increase resource utilization, and integrate new technology.
  • Had an excellent attendance record and was always on time for work.
  • Answered questions and addressed concerns.
  • Increased school registrations by over 11% with improved promotional approaches, outreach strategies, and parent engagement plans.

Summaries

  • Accomplished Admissions Intern with expertise in coordinating high-visibility admissions events and increasing community engagement. Successfully attracted over 2 participants to the institution, cementing a stronger local presence.
  • During her 2-year career as a teacher, she has a proven track record of meeting and exceeding goals.
  • Adaptable Admissions Intern with project management skills.
  • Adept at processing and reviewing student applications.
  • Advanced the institution’s diversity goals.
  • Admissions professional and intern experienced in developing recruitment strategies that improved application diversity by targeting underrepresented regions, securing 16 new applications in 2018.
  • Cemented a stronger local presence.
  • Assisted leadership in making strategic decisions.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the initiative business.
  • Ambitious and resourceful Admissions Intern.

Accomplishments

  • Collaborated with cross-functional teams to streamline communication between the admissions and financial aid offices, reducing delays by 48% and improving overall student experience.
  • Supported initiatives to build a standardized prospective student communication workflow, enhancing applicant engagement and reducing drop-off rates by 29%.
  • Built relationships with local high school counselors, contributing to a 59% increase in referrals of prospective students to the institution.
  • Maintained a database of framework student inquiries, tracking communication and progress from inquiry to application submission through dedicated CRM tools.
  • Developed internal training documentation for staff on new admissions software, improving workflow efficiency and reducing processing errors by 62%.
  • Revised orientation material for new admissions staff, cutting training time by 13 days while maintaining a high level of preparedness for new employees.
  • Collaborated on the distribution of personalized acceptance communications, contributing to a 53% increase in confirmed enrollments for the upcoming academic year.
  • Implemented an upgraded admissions software system, which reduced application data entry errors by 23% and decreased processing times by program.
  • Contributed to the success of 15 open house events by coordinating with various department heads to ensure smooth communication and execution.
  • Worked closely with financial aid teams to establish clearer timelines for awards notification, decreasing the average turnaround time for financial aid packages by 6 days.

Affiliations

  • Member of Portland University Coalition for Equity in Higher Ed
  • International Association of Administrative Professionals
  • Phi Alpha Theta Honor Society
  • Volunteer for process Orientation Program
  • Higher Education Recruitment Consortium (HERC)
  • Educational Talent Search Volunteer
  • Association for Supply Chain Management (APICS)
  • American Society of Safety Professionals
  • National Association of Social Workers
  • Society of Women Engineers

Certifications

  • Certificate in Higher Education Leadership and Management by framework
  • Certified Admissions Counselor (CAC) by Harbor & Co.
  • Certificate in College Admission Counseling by National Association for College Admission Counseling (NACAC)
  • Certified Admissions Representative by Brightline
  • Certified Communication Specialist for Higher Education by Vantage
  • Certified Institutional Research Associate (CIRA) by Northwind
  • Student Engagement and Retention Certified Specialist by National Association of Student Personnel Administrators (NASPA)
  • Certified Event Planner for Admissions Operations by Northwind
  • Google Data Analytics Certificate by Google
  • Foundations of Project Management Certification by LinkedIn Learning

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