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Skills

  • First Aid/CPR
  • Content creation for student outreach
  • Public speaking
  • Community engagement
  • MS Office
  • Collaborative teamwork
  • Marketing campaign contribution
  • Outreach Program Design
  • Metric equipment
  • Microsoft Office Suite proficiency (Excel, Word, PowerPoint)

Work Experiences

  • Answered questions and addressed concerns.
  • Transported Power BI to the past year customer locations.
  • Achieved a 39% reduction in response time.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Attracted over 5 attendees.
  • Analyzed reports to assess the effectiveness of recruitment outreach campaigns, recommending adjustments that led to a 48% improvement in engagement from targeted schools.
  • Analyzed reports on recruitment outreach campaigns.
  • Devised strategies to cut costs, modernize operations, and revamp procedures to improve the institution's operations.
  • Aligned messaging with academic department objectives.
  • Assisted in the development of a training program for new admissions staff, reducing onboarding time by 61% and improving overall team productivity.

Summaries

  • Boosted student applications from Phoenix by 79% in a single year.
  • Analyzed and adapted campaigns.
  • Boosted communication efficiency across the admissions team.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Ambitious and resourceful Admissions Intern experienced in managing 6 interactions through CRM software, driving improved applicant follow-up and communication flow in a high-volume admissions office.
  • Advanced the institution’s diversity goals.
  • Adept at connecting prospective students with the institution’s values.
  • Adept at processing and reviewing student applications.
  • Strengths in process improvement and risk assessment backed up by Miscellaneous training.
  • Admissions Intern is a goal-oriented Admissions Intern who is dedicated to improving administrative operations in order to reduce costs and improve procedures.

Accomplishments

  • Worked closely with financial aid teams to establish clearer timelines for awards notification, decreasing the average turnaround time for financial aid packages by 6 days.
  • Developed a standardized communication system to track prospective student inquiries, resulting in a 84% increase in applicant response rates.
  • Implemented tracking measures for prospective student communications, which improved follow-up response rates by 23%, leading to increased application completion.
  • Increased efficiency of open house registration processes by 24%, ensuring smoother operation and improved prospective student impressions.
  • Adapted admissions office operations to a fast-paced environment during peak application periods, successfully managing up to 13 applications per day while maintaining data accuracy.
  • Resolved product issue through consumer testing.
  • Analyzed admissions data through Jira to assess trends in applicant demographics, leading to a refined recruitment strategy targeting key regions and increasing enrollment by 47%.
  • Transitioned the admissions office to a paperless application system, reducing the use of physical resources by 14 reams of paper annually, while improving operational efficiency by 25%.
  • Documented and resolved category which led to process.
  • Trained and supervised campus tour guides, ensuring consistent delivery of key information to prospective students and parents, improving overall tour feedback scores by 77%.

Affiliations

  • American Association of Collegiate Registrars and Admissions Officers (AACRAO)
  • Member of Digital Marketing Admission Strategy Group
  • Graduate Enrollment Management Professionals (NAGAP)
  • College Board Member Institutions
  • Society of Human Resource Management
  • Council of International Schools (CIS) Member
  • National Association for College Admission Counseling (NACAC)
  • Membership in Student Ambassador Program
  • Association of Information Technology Professionals
  • Children of Alumni Association at category

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • CompTIA A+ Technician
  • Certified College Admissions Process Manager (CAPM) by Harbor & Co.
  • Cisco Certified Internetwork Expert (CCIE)
  • Certificate in College Admission Counseling by National Association for College Admission Counseling (NACAC)
  • Certified Public Accountant
  • Apple Certified Associate (ACA)
  • Certified Public Accountant (CPA)
  • Certification in Educational Recruitment Strategies by Summit Group
  • Certified Student Data Analyst by Northwind

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