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Skills

  • Operational improvement
  • Campaign development
  • Persuasive
  • Business Case Development
  • Sales reporting
  • Organized
  • Content generation
  • Fluent in Mandarin
  • Business operations
  • Email coding

Work Experiences

  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Boosted brand awareness.
  • Aligned PR initiatives with social media campaigns.
  • Achieved 54% higher customer inquiries.
  • Looked for industry trends on social media and through online sources.
  • Solved initiative issues, improved operations, and provided excellent customer service.
  • Achieved results within three years.
  • Achieved a 29% improvement in organic reach by optimizing content timing and leveraging social listening tools.
  • Automated post scheduling using Tableau, saving 11 hours of manual work per month while maintaining consistent posting schedules.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.

Summaries

  • Prepared to take on a variety of responsibilities as a Social Media Consultant.
  • Marketing Director with extensive experience in positioning, pricing, and go-to-market strategies.
  • Employee who works collaboratively to find the best solutions for achieving social media objectives.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Dedicated to learning, growing, and succeeding in Marketing and Communications.
  • Public relations, relationship building, and management experience.
  • Working with sales teams to run successful metric marketing campaigns is a proven track record.
  • Marketing content that is high-quality and results-oriented is consistently delivered by an experienced marketing management professional.
  • Social Media Consultant is knowledgeable about public relations, marketing, and advertising.
  • Adobe Photoshop and Adobe InDesign skills are required.

Accomplishments

  • Collaborated with team of 3 in the development of system.
  • Recommended
  • Consulted
  • Initiated
  • Developed and implemented an innovative internal communications strategy to improve employee engagement through strategic messaging.
  • Decreased overall email volume by 5% while increasing eCPM, engagement and revenue.
  • Advised
  • Streamlined
  • Ensured
  • Competitive Analysis: Performed competitive analysis to make recommendations for future company growth.

Affiliations

  • Social Media Podcast Guest Speaker on workflow optimization
  • International Association of Administrative Professionals
  • Society of Human Resource Management
  • Social Media Certification from Hootsuite Academy
  • Sprout Social Platform Mastery Certification 2019
  • International Association of Business Communicators (IABC) - Member
  • YouTube Creator Academy Training Completed
  • Member of the Content Marketing Institute
  • Facebook Blueprint Certification Achieved in 2018
  • Chartered Marketer Designation from the Chartered Institute of Marketing

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Instagram Marketing Strategy Certification
  • PPC University by WordStream
  • First Aid/CPR Certified
  • Certified Protection Officer (CPO)
  • ServSafe
  • Certified Digital Marketing Professional (CDMP) from procedure
  • LinkedIn Marketing Strategy Certification
  • Social Media Advertising with Facebook Blueprint
  • LinkedIn Blueprint Certification Test

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