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Skills

  • Project organization
  • Process improvement
  • Data-driven decision making
  • Budgets
  • Individualized counseling
  • MS Office
  • Operational improvement
  • Community outreach and engagement
  • Regulatory compliance
  • Team Leadership

Work Experiences

  • Solved initiative issues, improved operations, and provided excellent customer service.
  • Organized, promoted, and managed parent workshops aimed at helping children succeed academically.
  • Created an outreach program for newly enlisted personnel's families, enabling smoother transitions and reducing anxiety for over 8 families.
  • Assisted 2 impacted families.
  • Advocated for military spouse employment rights.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Collaborated with method to develop child care solutions, benefiting 14 families and improving work-life balance.
  • Saved $9 by putting in place cost-cutting measures that addressed long-standing issues.
  • Transported Jira to 6 months customer locations.
  • Advocated for the approval of a family readiness program grant that secured $17 for event planning and support services.

Summaries

  • Assisted in improving emotional readiness.
  • Family Readiness Leader with 12 years of successful project management and process improvement experience.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Excellent Family Readiness Leader with a strong emphasis on domestic violence prevention and education.
  • Advocated for family units during critical mission phases.
  • Accomplished in developing support networks for military families.
  • Created impactful programs.
  • Strengths in budget management and quality assurance backed up by Miscellaneous training.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Contributed to community outreach over 18 years.

Accomplishments

  • Streamlined volunteer scheduling and responsibilities, reducing time to resolve issues and improving event efficiency by 34%.
  • Created an innovative virtual support platform that increased family support engagement by 61% during pandemic restrictions.
  • Minimized family transition challenges by creating a comprehensive, user-friendly relocation guide utilized by over 15 military families.
  • Facilitated essential resource sharing between military families and local communities, decreasing service gaps by 25%.
  • Led and organized workshops for stress management techniques, benefiting 6 individuals, improving coping mechanisms within military families.
  • Created and managed social media campaigns, increasing awareness of family readiness programs by 24%, and expanding the support network.
  • Coordinated child care services for deployed military families in collaboration with framework, benefiting 14 families and improving overall morale.
  • Developed online communication tools, boosting family readiness engagement with a 84% increase in webpage visits.
  • Collaborated with process to organize post-deployment reintegration programs, supporting 18 military families over two years.
  • Documented and resolved initiative which led to metric.

Affiliations

  • Volunteer, Local Emergency Family Assistance Team
  • Active Member, Armed Services YMCA
  • Society of Women Engineers
  • Military Child Education Coalition
  • Association for Computing Machinery
  • Affiliate, Homefront Strong Initiative
  • Certified Family Resiliency Trainer, Chicago
  • Association of Family and Conciliation Courts
  • Toastmasters
  • Freemason

Certifications

  • Certified Caseworker for Military Family Services - Seattle
  • Certified Conflict Resolution Specialist - Harbor & Co.
  • Lean Six Sigma Green Belt (LSSGB)
  • Cisco Certified Network Associate (CCNA)
  • Compassionate Care Certification - Vantage
  • Certified Public Accountant (CPA)
  • Google Certified Professional Cloud Architect
  • Certified Family Readiness Course - Portland
  • Salesforce
  • Certified Business Analysis Professional (CBAP)

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