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Skills

  • Health and safety protocol training
  • Customer feedback analysis and complaint resolution
  • Crisis management in field operations
  • Inventory controls
  • Project organization
  • Food production management
  • Health and nutritional compliance
  • Cross-departmental communication and problem-solving
  • High-pressure event management
  • Kitchen staff coordination

Work Experiences

  • Achieved a 15% improvement in meal output.
  • Decreased overproduction costs by $7 per quarter.
  • Contributed to team’s commendation in standard.
  • Collaborated with nutritionists and medical staff.
  • Implemented a category program and effectively managed employee errors, resulting in a 3% reduction in overall waste.
  • Achieved results for 2020.
  • Conducted systematic quality control checks on prepared meals, resulting in a 30% increase in overall customer satisfaction ratings.
  • Was in charge of the grill, stove, and oven, as well as cleaning all of the equipment after each shift.
  • Was in charge of food costs and inventory management.
  • Conducted comprehensive refresher training on food handling.

Summaries

  • Food Service Sergeant with 15 years of experience in system industry who is attentive.
  • Aligned resource use with financial constraints.
  • Costs were consistently reduced while profits were increased.
  • With Asana training, I am knowledgeable about method management.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Great multitasker with category management training and extensive food service experience.
  • Food Service Sergeant is a multi-talented Food Service Sergeant who is consistently rewarded for planning and operational improvements.
  • Achieved a 51% increase in customer satisfaction.
  • With customers and team members alike, be upbeat and positive.
  • Hardworking Kitchen Supervisor dedicated to providing exceptional food to maximize guest satisfaction.

Accomplishments

  • Developed a new approach for daily kitchen workflow, enhancing meal turnaround time by 29% without compromising quality.
  • Standardized portion control measures, resulting in 10 savings in food costs while maintaining meal quality.
  • Led budget allocation for food supplies across multiple locations, maintaining fiscal discipline while achieving high service standards.
  • Created a metric system to evaluate team performance, leading to a 48% improvement in individual and group productivity over 2020.
  • Led project to optimize meal-prep operations, reducing food production time by 23% and enhancing efficiency across shifts.
  • Successfully forecasted inventory demand, cutting food waste by 32% across 8 consecutive months.
  • Deployed cross-functional training programs to ensure staff compliance with new food safety certifications, improving overall readiness.
  • Expanded menu variety by integrating locally sourced ingredients, increasing meal selection satisfaction by 45%.
  • Resolved product issue through consumer testing.
  • Developed and executed training programs, increasing cross-functional efficiency by 46% and reducing errors.

Affiliations

  • Council of Hotel and Restaurant Trainers (CHART)
  • Field Sanitation Certification from the US Army Public Health Command
  • Lions Club
  • Field Kitchen Operations Group, 2023
  • Emergency Food Relief Program Leadership, Meridian
  • American Medical Informatics Association
  • Society of Foodservice Management (SFM)
  • Association for Computing Machinery
  • Society of Women Engineers
  • Association for Supply Chain Management (APICS)

Certifications

  • Google Certified Professional Cloud Architect
  • ServSafe Food Protection Manager Certification
  • Certified Food Safety Manager (CFSM) - system
  • Foodservice Management Professional (FMP) - National Restaurant Association
  • Certified Public Accountant (CPA)
  • Food Allergen Handling Certification - Harbor & Co.
  • CompTIA Security+
  • National Restaurant Association ServSafe® Certification
  • Advanced Culinary Arts Certification - standard
  • Project Management Professional (PMP)

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