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Skills

  • Behavioral Incident Reduction (53%)
  • Case Management Systems (e.g., Workday)
  • Client Case Documentation (SAP)
  • Conflict resolution strategies
  • Project organization
  • Business operations
  • Data Collection and Progress Reporting
  • Behavior mirroring
  • Community partnership development
  • Individual and family counseling

Work Experiences

  • Achieved compliance without incident over 14 years.
  • Collaborated with method customers to determine their needs and deliver procedure service.
  • Transported Workday to 18 months customer locations.
  • Oversaw the delivery of initiative project by standard team, which resulted in category.
  • Achieved a 72% reduction in behavioral incidents.
  • Organized, promoted, and managed parent workshops aimed at helping children succeed academically.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Achieved successful employment outcomes over 2022.
  • Worked with community program leaders and advocates to ensure that resources were available to those who needed them.
  • Advocated for youth in family court.

Summaries

  • Conducted regular check-ins and counseling.
  • Accomplished in reducing onboarding time for youth services by 65% through the implementation of a new intake process, enhancing operational efficiency.
  • Achieved higher success rates in court decisions.
  • Dedicated to preventing behavioral incidents among at-risk youth, reducing occurrences by 80% over a 4-month period through effective care planning.
  • Dedicated Social Worker with 12 years of experience in counseling and crisis intervention.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the procedure business.
  • Contributed to the Austin healthcare team.
  • Compassionate Youth Services Case Manager.
  • Adept at building community partnerships.
  • Conducted home visits to assess emotional and safety needs.

Accomplishments

  • Negotiated agreements with local employers to create internship opportunities for youth, securing over 9 placements that enhanced job readiness.
  • Revamped the client intake process, enhancing efficiency by 65% and reducing onboarding time for new youth enrollments.
  • Used qualitative and quantitative data to adjust care models, increasing the participation consistency of enrolled youth by 76% over the course of one year.
  • Implemented youth feedback mechanisms to design program improvements, increasing engagement in services by 32%.
  • Secured 3 grants to expand youth services access to technology and mental health resources, contributing to overall operational capacity expansion by 33%.
  • Provided mediation between youth and their families, culminating in a 66% reduction in family conflict and improved home stability.
  • Designed and implemented a comprehensive aftercare program, reducing recidivism in juvenile offenders by 61% over a the past year period.
  • Documented and resolved category which led to metric.
  • Coordinated with local healthcare providers to optimize youth access to mental health services, increasing service usage by 16%.
  • Led a community outreach campaign that raised awareness around mental health resources, increasing youth engagement in counseling services by 40% within 18 months.

Affiliations

  • American Medical Informatics Association
  • International Society for Prevention of Child Abuse and Neglect (ISPCAN)
  • Lions Club
  • Council on Accreditation of Services for Families and Children (COA)
  • American Marketing Association
  • American Public Human Services Association (APHSA)
  • Society of Women Engineers
  • National Association of Social Workers
  • Project Management Institute
  • National Education Association (NEA) – Division on Special Education for Children

Certifications

  • Suicide Prevention Counselor Certification Program - American Association of Suicidology (AAS)
  • Project Management Professional (PMP)
  • Certificate in Youth Mental Health and Well-being (program, 2024)
  • Certification in Child Development and Family Relations (framework)
  • Certified Juvenile Justice Specialist (CJJS) - National Partnership for Juvenile Services
  • Licensed Clinical Social Worker (LCSW) – program
  • Certified Public Accountant
  • Certified in School-Based Mental Health (CSMH) - Summit Group
  • Certificate in Family Trauma Intervention (Summit Group or category)
  • Certified Business Analysis Professional (CBAP)

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